I am working on an crm system and ( all in php/mysql/jquery ) and was wondering if there is any way for php to hook up to a phone and automatically dial a number if a button has been clicked? Is there a standard so that once you set it up with one type of phone it will work with others?
Good idea, I am also looking for the dialer script, if you got it please post it here too. I am sorry, if you think I am hijacking your thread.
hijackers will have to deal with GSG9 (google it). you are not hijacking though Do you know if there is a general standard for doing stuff like that? In my mind it would be just sending a signal to an IP phone with the phone number in it and maybe an authorisation key.
if your crm is browser based (firefox) you can use the firefox addons like siptapi , Melosip..., these will highlight the numbers as clickable to dial via a sip server. in this case you need a sip server to make calls. or you can use the tel: in your php to highlight the phone numbers for clickable , and use the CTI in windows. fyi use vtigercrm(opensource) it has pbx manager module which is used to click to dial the numbers from crm via sip pbx br striker striker24x7.blogspot.com
I have created a CRM system for an auto dealership with the same feature. You'll have to use a 3rd party service with an API written in PHP. Basically the API will send 2 numbers to the 3rd party. The employee placing the call will receive a call. Once answered it will then ring the customer. It's basically a "Click to Call" feature. You can do this with Twilio. Or any "Click to call" php api.