Authorize.net Problem in Web Interface

Discussion in 'Optigold ISP' started by wispivey, Oct 1, 2004.

  1. #1
    I have gotten everything working correcly on the web interface except billing my customers card directly through Authorize.net. I can charge a card fine from the program interface if I open a customer and go to billing and choose authorize CC. I know the codes coming back to the system from Authorize.net are being interpreted by Optigold because I can intentionally cause a decline or accepted charge using this method.

    When I go all the way through the signup process (web interface) on the last step I get this message:

    Please correct the following errors:
    AuthCode: 055170
    TransID: 682823997
    AVS: YP

    go back


    The account is created on the server and the invoice/payment is recorded. Authorize.net receives and processes the payment but the web interface still reports an error. I have messed with each setting in the web interface setup one at a time and can't seam to find a solution. Any ideas?
     
    wispivey, Oct 1, 2004 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    What version of Optigold ISP are you using?
     
    digitalpoint, Oct 1, 2004 IP
  3. wispivey

    wispivey Peon

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    #3
    Using Optigold 3.5 with Filemaker Pro 5.0. We are also using Optiskin but the same problem occurs in either web interface.
     
    wispivey, Oct 1, 2004 IP
  4. digitalpoint

    digitalpoint Overlord of no one Staff

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    #4
    Can you double-check your Optigold ISP version?
     
    digitalpoint, Oct 1, 2004 IP
  5. wispivey

    wispivey Peon

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    #5
    Yes. It is 3.3.5
     
    wispivey, Oct 3, 2004 IP
  6. wispivey

    wispivey Peon

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    #6
    The problem is corrected. I continued going through the options one by one and testing and the problem was caused by a setting in the invoicing section.
     
    wispivey, Oct 4, 2004 IP
  7. digitalpoint

    digitalpoint Overlord of no one Staff

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    #7
    Hmmm... do you happen to recall which one?
     
    digitalpoint, Oct 4, 2004 IP