Hi All, Can anyone recommend a good payment processing service in Australia? Summary: We have customers who would like to charge for products and services via a gateway directly to the merchant account at Commonwealth or Bendigo Bank? Does anyone use and payment gateways in Australia which are cheap and reliable?
Rachael, You should check with CommBank and Bendigo Bank to see which payment gateways they support (usually listed on their sites, or you can give their merchant account departments a quick call). There is a number of payment gateways out there but not all banks support them. Personally, we use e-path.com.au , as we like to be in control over what online orders we accept (less fraud). In general, most payment gateways are fairly cheap and reliable. I find merchant accounts with the banks to be a far bigger expense (% of transaction value, set up fees, monthly fees, contracts....etc).
Thanks for the advice. Never heard of e-path. Will get onto their site and check them out. What you said is exactly what are customer wants. Check orders first for fraud then pass through gateway. Thanks for the reply
Besides e-path.com.au there is also egateway.com.au and payecomm.com.au (currently doing some upgrades so you can't sign up). All three are manual payment gateways (meaning you have to approve/deny transactions). They only charge you an annual fee, there is no transaction fees. You might have some problems when you talk to a bank about manual payment gateways, as the bank staff are ill-informed and don't have a clue as to how manual payment gateways work. They might even tell you they don't support them (which is rubbish), or they might try to sell you their own gateways or some popular real-time ones. Just be persistant.