Hello guys. 55host.net sold us to gigenoc.com but i guess both are the same NOW a few days a go gigenoc.com not longer works so we lost our hosting and our website content ok never mind but the question is ? did anyone got infected before gigenoc.com disappear , infected with iframe code at all index.php files of your website ? did you notice this or no i've lost all my projects , my hosting was for 1 year and i spent with them 2 month only , so can i refund with paypal or shall i stop my tears and start all over again ? thanks
You can still get to their support: http://clients.gigenoc.com/submitticket.php, im guessing it was just the index page which was infected. It could be the same in your case.
it has been 4 days uptill now and all our website at www.gigenoc.com are down no ftp no cp nothing working and even didn't sent us a noticiation at least i've sept 4 days every day format my drive c:/ and re-install windows thought the iframe clicker is due to my pc but later on after deep researches it was cause of host who didn't inform us anything i've tried to call them but also the line always says : busy busy busy busy lol i just need an answer of them > they will disappear or having some problems and willing to get back? and wt about the iframe infections
Hello myspacez. I was gigenoc customer. First I was 55host.net network customer, and they work great, if there were any problems they noticed about it customers, and I could reached toi them by phone. From 15.12.2008 the server was down and I send them support ticket, and no any answer from them. it is already 21.12.2008 and I already send on this days about 7 support tickets, but as you say no one answer. I start from 16.12.2008 calling gigenoc to understand what's the problem. The customer and technical support didn't answer to calls. I have on there server about 8-10 web sites and 3 clients and all bombing me. They all and me need that all our web sites latest backups delivered to us. No one answer to us. On those days I monitored gigenoc server status. First days there no nany service which worked. On last 2 days there worked cpanel. Visiting to 74.63.193.2 the web paged opened with cpanel default page. Which mean that cpanel worked, but I can not accessed to my account page and my clients accounts. Today visiting to 74.63.193.2 page the page can not found. pinging to 74.63.193.2 replies "Request Timed Out", it seems that the server already down or not exist. Actually I need only latest backups of my/clients data, so I can transfer to other hosting company. I send email to softlayer data company to give any information about gigenoc. They all answer that they can not give such information as there policy. I pleased that may be they can contact with them and gigenoc will reply to me. They answer that they can not do as a policy agreement. Actually their 74.63.193.2 server on limestonenetworks, I planning to contact with them, and may be they will help me. May be you will call or send to abuse of limestonenetworks and softlayer companies so they will understand that not only me have same problem. I think together we will have success and they will give access to our data so we can download latest backups.
i'm sending now to limestonenetworks and softlayer companies and i will open up the same poast at many hosting forums so that i can gether alot of customer who has been lost money and data cause of www.gigenoc.com thanks for your reply and your amazing report
I am not gloating or anything as i was going to sign up myself - but we all know that they all disapear in the end. they are good account to use as a mirro or a backup but thats all they are
I just recieved email Subject: ServerMoment Gigenoc is a F*ng shit Service, Tim wanted to scamm you over he made a new site servermoment.com ALL SPREAD THE WORD TIM IS AT SERVERMOMENT UNDER THE NAME MARK Tell people not to sign up its HIM!!!!!!!!!!! looking up the Email headers it's look like the email send through softlayer. The email address from which the email send is I reply them, hope they can help me to download latest backups.
I started with Dualpacket, who became Gigenoc, shortly after that all my gigenoc emails were answered by Servermoment, don't know what the issue is, but probably a rippoff, none of the email addresses are working to reply.
I just received a new email. Just pasting it. ---------------------------------------------------- this is a message to all, we hacked gigenoc, and deleted everything, and destroyed all of there servers, thanks jim, its nice knowing you and you too steve. well hope you guys had a good run, all data gone. ohh and dont buy from,,,,, MWAHAHAHAHAH and ur admins cant save you either because we have deleted the back up drives and hacked the domain account I think i will make some money by selling the domain. Going to turn of the apache now, BYE ---------------------------------------------------- After receiving this email I just tried to connect gigenoc web site. The web site isn't opened. Actually I don't know is the server hacked or it is a gigenoc messages.
guys.... check whois for www.servermoment.com http://whois.domaintools.com/servermoment.com uptill now they have Name Server: NS1.SERVERMOMENT.COM (has 2 domains) Name Server: NS2.SERVERMOMENT.COM so wt a considence , gigenoc.com gone and www.servermoment.com appears and it looks a new brand new why they did that, i not asking for beakup all i need just my hosting plan , i was depend on google adsense as income they destroyed my only online business i don't need backup i swear i just need hosting i can reduce it to 500 mb not gb's or unlimited that was my dream and they stolen it
OK, I am with these KIDS too. I got this emails today This is the reason WHY I don't like buying stuff from kids.... Hope someone is HAPPY now. It's Christmas for GOD sake and these KIDS are doing this MADNESS "thing" hope GOD can forgive these people.
I am the owner of Servermoment.com My name is Jon Almgren. check the whois. I can provide proof also. I am in no way associated with gigenoc.com 55host.com or anything else. I also do not know anyone by the name of Tim. This is not a scam.
I would like everyone to listen to me now I use to be good friends with Tim Pownell the owner of 55host and gigenoc. What you say? Well tim is only 17 years old and he likes to lie a lot and i would like to inform you gigenoc and 55host are the same company Tim owns both as well as Dual Packet he really does not care about his customers all he cares about is his $4,000 profit a month. Dont listen to hisbs gigenoc is owned by him when I was friends with him he even told me on aim he owned gigenoc you see the template resemblence on all three sites 55host gigenoc and dualpacket he gets all his templates made from ak desginer and you see how the prices are around the same he owns them both he only said that because he wants to do something with his life and thats the best way to lie to people by telling them he was sold to someone even though he owned both and then dissapearing from the web hosting era completely. You dont need to listen to me but it is the truth