Do you offer website maintenance services to your customers? If you divide your time, there are going to be work that you do that is more profitable (Creating custom forms, redesigning a menu), and things that are tedious (though necessary for good customer service) and do not generate any income (changing contact email addresses, adding a picture, changing a font). I would like to partner with website maintenance companies and try to offload those easy website maintenance activities back to the customer. I offer a reseller service that will allow people to edit their websites themselves easily online via browser. Anyone who knows how to use Microsoft Word will be able to make simple changes to their website without worry about HTML coding or FTP. By adding this service to your offering - you allow customers much quicker self-service maintenance - you still get to do the higher value work. They are satisfied - and you don't have to context switch as much. Please PM me for details.