Hostgator and Fatcow - Proven LiveChat Instant Support! There are lot of hosts with good support! Check if they provide Live Chat Support
If it will be just a sales email- it will not show nothing as sales support can be handled not so fast as tech.
Suggest you Hostgator, Fatcow and Jaguar PC. I have best experience with them. I have tried around 20 web hosts!
I think there are plenty hosting companies with good support but as you can imagine they won't be the cheap ones most people are looking for. You need to hire people to answer tickets and calls which is more costly so prices are higher in most of the cases