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API Access for RefundTransaction failed with the result: "You do not have permissions

Discussion in 'Digital Point Ads' started by jhkoenig, Feb 21, 2011.

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  1. #1
    API Access for RefundTransaction failed with the result: "You do not have permissions to make this API call." when I try to enroll my web site.

    I have created and deleted the Paypal API multiple times.

    What am I doing wrong?
     
    jhkoenig, Feb 21, 2011 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    Not sure... Do you have a verified PayPal account?
     
    digitalpoint, Feb 21, 2011 IP
  3. sifuhall

    sifuhall Active Member

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    #3
    Go here:
    https://www.paypal.com/us/cgi-bin/w...list-auths-submit&display_type=show_api_calls

    Enter this info:

    Partner API Username:sales_api1.digitalpoint.com

    Needed Permissions:
    RefundTransaction
    MassPay
    SetExpressCheckout
    GetExpressCheckoutDetails
    DoExpressCheckoutPayment
    DoCapture
    DoVoid
    DoAuthorization
     
    sifuhall, Feb 21, 2011 IP
  4. jhkoenig

    jhkoenig Peon

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    #4
    Everything looks exactly right. My PayPal account type is "personal". Could that be the problem?
     
    jhkoenig, Feb 21, 2011 IP
  5. digitalpoint

    digitalpoint Overlord of no one Staff

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    #5
    Possibly... PayPal "officially" says API access only works on premier/business accounts, but it still worked. Maybe they started enforcing it?

    Would make sense if so... Personal accounts are really just for paying, not for receiving money.
     
    digitalpoint, Feb 21, 2011 IP
  6. jhkoenig

    jhkoenig Peon

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    #6
    Upgrading to Premier was the trick. Now the site has been added. Thanks!
    --John
     
    jhkoenig, Feb 21, 2011 IP
  7. digitalpoint

    digitalpoint Overlord of no one Staff

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    #7
    Good to know. It *does* make sense... but yeah... PayPal was allowing API access to personal accounts before. Seems they finally stopped that.
     
    digitalpoint, Feb 21, 2011 IP
  8. jhkoenig

    jhkoenig Peon

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    #8
    Everything's set up and inserted into web pages. How long before ads start flowing?
     
    jhkoenig, Feb 21, 2011 IP
  9. digitalpoint

    digitalpoint Overlord of no one Staff

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    #9
    Really depends on your site. The advertisers form a relationship with the publishers directly (they even pay you directly before any ads run). It's best to have a fallback configured so you are showing something (like AdSense) when there are no ads to be served.
     
    digitalpoint, Feb 21, 2011 IP
  10. flytown enterprises

    flytown enterprises Peon

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    #10
    I am having trouble with the same message when trying to upload my first ebook to the marketplace:

    "API Access for RefundTransaction failed with the result: "You do not have permissions to make this API call.""

    I'm afraid I don't understand the steps put forth in the above thread. Can you please explain in more detail what I should adjust at Paypal?

    BTW, my account is a standard business acct, not a personal acct. I don't know about the premier status, though.
     
    flytown enterprises, Jul 19, 2011 IP
  11. digitalpoint

    digitalpoint Overlord of no one Staff

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    #11
    Are you getting an error in your PayPal account when you try to set the permissions?
     
    digitalpoint, Jul 19, 2011 IP
  12. flytown enterprises

    flytown enterprises Peon

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    #12
    No, but it only allows me to set the first 2 of the 4 permissions. The last 2 don't show up in paypal.

    I get the message after clicking 'save' at the bottom of your ebook submission page.
     
    flytown enterprises, Jul 19, 2011 IP
  13. digitalpoint

    digitalpoint Overlord of no one Staff

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    #13
    Hmmmm... which two show? Can you post a screenshot of what you see in PayPal by chance?
     
    digitalpoint, Jul 19, 2011 IP
  14. flytown enterprises

    flytown enterprises Peon

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    #14
    Y'know, I just got off the phone to paypal, where they showed me how to edit those items. I went into the list (just like the screenshot you provide at the top of the upload page) and selected the four permissions you ask for. I then went back, re-submitted the ebook, and it gives me the same exact error message.

    Arg.
     
    flytown enterprises, Jul 19, 2011 IP
  15. digitalpoint

    digitalpoint Overlord of no one Staff

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    #15
    Hmmm... maybe the change didn't get saved in PayPal for some reason? The top of the eBook form also gives a link to edit existing permissions. Double check that it shows up there when you go to the edit existing URL.
     
    digitalpoint, Jul 19, 2011 IP
  16. flytown enterprises

    flytown enterprises Peon

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    #16
    LOLZ.. I figured it out. I had entered the wrong API name for you guys. It said 'paypal_api' rather than 'sales_api'. How that happened, I have no idea. Let me try to upoad the book again. Third time is a charm...
     
    flytown enterprises, Jul 19, 2011 IP
  17. flytown enterprises

    flytown enterprises Peon

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    #17
    Houston, we have lift-off.

    Thanks for all your help today, dude.

    My stupidity costs me yet another hour of my precious, precious time...

    :)
     
    flytown enterprises, Jul 19, 2011 IP
  18. digitalpoint

    digitalpoint Overlord of no one Staff

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    #18
    No worries... glad it's working.

    BTW - I know how retarded the whole process is to enable third party use... We have applied to be able to use PayPal's Permission Service API, which more or less will allow us to give you a link to PayPal, and you just say "yes" or "no" to the permissions being requested.

    https://www.x.com/community/ppx/permissions
     
    digitalpoint, Jul 19, 2011 IP
  19. flytown enterprises

    flytown enterprises Peon

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    #19
    Hey, quick question, though totally unrelated. After I got the ebook uploaded, I read through the FAQ's at the top of the page. It stated that I wouldn't be able to post an ebook for sale in the marketplace until 2 weeks from today! Is that really the case? Because when I go to the marketplace and look under that category, the book description is right there.

    Is it live already? Or do I have to wait 14 days and make 25 posts as stated in the FAQs?

    Thanks again for all your help today.

    Oh, and sorry to hear about your cat. :)
     
    flytown enterprises, Jul 19, 2011 IP
  20. digitalpoint

    digitalpoint Overlord of no one Staff

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    #20
    It's live... the FAQ refers to the old marketplace and needs to be updated.
     
    digitalpoint, Jul 19, 2011 IP
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