Anyone noticed poor service from hostgator recently

I had hostgator for about a month and so far everything seems to be ok.

 

It seems like an issue on some server (or some servers) rather than the whole network then?

 

hostgator support really sucks. my site is hacked its more then 36 hours now but they are not able to restore old backup. they take toooooooo long time to reply ticket.s and live support is just waste of time. they dont know anything every member have different answer in their live support

 

Oh wow, so glad I read this! I was seriously considering moving some sites to Hostgator this week.

 

You will not find any problems in uptime. they have good and fast servers. I think they have the best servers

but when it comes to support they really have poor support system they take too much time to reply.

 

not only their servers..
hostgator is a bullshit cheat advertiser
i am an affiliate of them and they cheated me without crediting my account
for one of my customer had purchased a hosting from them using my referral

 

oh man that's really sad

 

Actually stuff like this happens all the time with affiliate marketing, not just with the hosting industry. Always happening everywhere, but never discussed. Sorry about it, man.

As for Hostgator, last year they were indeed good, and although I noticed a couple of times with their Live Chat...the guy wasnt really paying attention, everyone was recommending them.

I tired to sign up long time ago, but they made demands like below:

it seems they use ModernBill software which has a lot of scoring to "pass"...

My suggestion is to go with a host that talks to you and listens as well. When hosts get too big, they tend to lose this touch...but at the same time, its not easy to find a good host, trust me. I myself searched high and low for two long months.

Make no mistake the hosting aspect is very important to your websites and business. Get a bad host and you could lose a few hairs and more.