That's new to me. Just followed the link and read more about it. Another public relation effort by the adsense team to contact the adsense publishers in person to fine tune its policies. Good work. But even to cover the US, it takes more time and what about publishers in other countries?
IMO, if they made themselves contactable again, that beats all these PR stunts. For a long time, they removed the email link to contact their support. There is no way to contact them directly now. But I could understand with 1,000,000+ publishers, they could be getting tens of thousands of emails a day.....that's enough to drive their staff crazy, lol.
i think the just did one in Germany within the last month or so.. I'm sure one is coming to India anyy dayyy..
Just got back (you can see a few pics in my blog) . It was much more than just a "PR stunt" .. They actually gave some good advice/suggestions, talked about a few products, and answered a bunch of questions from the group.. and one of the questions/suggestions that came up and got the most "uh huh's" was about making themselves contactable. They understand not having a human being to reach is an issue, but it's just a simple matter of math.. Too many publishers, not enough bodies.