I just joined CJ a few weeks ago for a new site I am launching. Went to login in next week to get some banners and could not remember the password I used. I tried the password recovery and have never gotten any of the emails. I tried this 7-8 times. Checking email from cPanel with no spam filter so I know they are not getting hung up in the email filters. I have sent two emails to CJ using the online form and have received no response. Has anyone else had any problems contacting them?
I usually use their built-in contact form and most of the time I receive an answer after 1-2 days (even sometimes after an hour). I'd suggest you to call them: http://www.cj.com/about/contact.html