Anyone else got the email alert after withdrawal (Indian Paypal Users) ??

Yes it was surely abusive and the wrong way to address them. I agree that they were unprofessional too and they should not be reversing all the payments for all Indian users without any clarification or before informing us. But using abusive words to them will not help either. At least we should be professional ourselves and hope that they resolve everything soon.

That sounds good actually. Did they say everything will be resolved automatically. Then maybe we need to wait till Teusday and check. Hope the transactions are again reversed back if possible. Anyways lets hope it gets resolved till Teusday.

 

Is this is a professional Question

 

Wow dude, Were you drunk or something when you wrote this? Even my neighbor's 6 year old kid will tell you that the language you used is extremely offensive. Sending such mails will definitely not help our cause! Everyone out here is as angry and frustrated as you are regarding this goof up from paypal but that does not justify the use of such language while sending mails to customer service representatives.

 

Yes.i think so.once your status is completed,your money should will be bank account.If your status pending,paypal can cancel withdraw and cover negative balance.

 

Is it possible to open case in PayPal as Unauthorized transition on PayPal reversal? We should try it.

 

When we are loosing and things are not undercontrol then even 6 years boy will also get frustrated. After all we are humans and we don't care for about others its there responsibility to release an official announcement not just to do copy paste

 

friends, no deposits by paypal even today..... this is so upsetting....

 

For me tooo..

I think No Money until Monday!

 

I have waiting for 3 withdraw payments to my bank account.i checked my bank account 2 minutes back.none of payment yet to come.

 

Yes PayPal is a big company and it sucks that they have nothing to share information with us. Their is no Policy updates, their is no announcement I think better for us they have to lock all PayPal accounts until they restore their so called system!

 

Mate, no one's disputing the fact that what Paypal has put us through is extremely unprofessional and totally wrong. It's just that sending such an offensive email is not going to get us anywhere. It will only prove detrimental to our cause.

Your new email text looks good. I hope this issue gets resolved soon. Personally, I'm down about $2000 all in small payments of less than $50 each and I'm unsure I'll be able to get those back. I hope paypal automatically reinstates these reversed transactions.

 

Hmm so 9th Feb is the date any body knows what will happen to the negative balances even after requesting the sender to send the payment again??

 

That's right but I am sure if things not settle down in next 24 hours people will surly mail them like this and they have to understand our condition too after all we earned money by doing job.

Those idiots not want to allow Personal Payment option then why they implement it few months ago! They have no rights to reverse money as buyer sent money from their own option.

 

I agree but when there is an issue for us no one wil help. What if they closed there business ??? What if clients wont repay ??? After all its Paypal there are many companies are bankrupted. For foreigners there will be an insurance but for us we need to pay to authorities and we need to walk to court etc etc

Which makes more frustrated many people are dependent on e transactions.


Hope for the best

 

All i can say is "do not trust their promises". The funds will be credited to the customers account/senders account. We need to chase our customers & make the payment again. Because, if they reverse the fund from their account & pay back to us saying "the reversal made in mistake", they (US People) will sue PayPal saying "why should they get troubled just because of problem/bug in system".

Its we, Indians suffer, just crying here, not even try to call/contact them.

Everyone tries to teach one of our members how to communicate with them politely? But, anyone tries to teach PayPal how to run business, not doing this mess up?

 

Thats really good news!

 

Hi all,

just received a copy paste reply from Paypal...a totally irrelevant answer to my query..
======
Thank you for inquiring as to how to restore access to your account.

PayPal is constantly working to ensure security by regularly screening
the accounts in our system. We recently reviewed your account and need
more information to help us provide you with secure service. Until we
can collect this information, your access to sensitive account features
will be limited.

To return your account to regular standing, please complete the
checklist items indicated when you login to your account and click on
the link provided on the "Account Overview" page.

The link will appear as: "Your account access is limited: Click here for
Details."

Once you complete all of the checklist items, our Account Review team
will review your case and send you an email with the outcome of the
review. Cases are reviewed in the order they are received.

We regret any inconvenience, and we would like to restore your access as
soon as possible.

Please do not respond to this email, as responses to this message will
not be answered.

Sincerely,

PayPal Account Review Team
===========

I have a verified Premier account and there is no ""Your account access is limited: Click here for Details."

These guys are bad at copy/paste too... I think they do not even read the messages properly..PAYPAL SUCKS!!!!!

 

[QUOTE][COLOR=MediumTurquoise]Everyone tries to teach one of our members how to communicate with them politely?[/COLOR] [COLOR=Red]But, anyone tries to teach PayPal how to run business, not doing this mess up?[/COLOR] 
[/QUOTE]
Well said

Code (markup):

 

Guys: I just made another call, talked to Charles: He says "the reversal is a problem with the system. However, he is sorry for any inconvenience. but, The payment reversed from our account will be sent to the senders account depending on the method they choose "credit card/direct/PayPal" etc. (that means, if Payment via PayPal, it is done immediately, CC, will take 2-3 days time). But, the amount will not be reinstated automatically into our account after the bug is fixed up. After he said this, he cut the call. Very unprofessional.

 

Again another reply....Has paypal staff gone nuts ???
===========================================

Thanks for your email. You can expect to hear back from us with an
answer to your question within : 004 hours.

In the meantime, check out some of our online resources:

Help Center
- Find answers to common questions.
- Chat with our virtual customer service representative (if applicable).

- See what other people are asking.

To go to the Help Center, just click “Help” at the top of any page.

Security Center
- Find information on buying and selling safely.
- Report a problem with a transaction.
- Report fake emails or websites.

To go to the Security Center, just click “Security Center” at the top of
any page.

We look forward to helping you.

Sincerely,

PayPal

Original message:
--------
Form Message
customer subject: Reversal of Payment to India bank account
customer message: Transaction ID: 'XXXXXXXXXXXXXX'
Additional Information: 'Hello,

This is the second e-mail am sending regarding reversal of payment withdrawn to my Indian Bank account on 1rst, February,2010 of $399.47 USD received from TextLinkAds for advertisements on my website. I am a verified premier account holder.

I am requesting you people to stop copy paste answers and provide genuine answers to queries..

Regards
================