anyone else experiencing delays in recieving paypal subscription payments ?

Discussion in 'Payment Processing' started by innews, Nov 2, 2014.

  1. #1
    Hello guys,

    we have some big clients who pay us via paypal and they made automated subscription via which we get funds in our paypal every month on 1st but this month we are experiencing a big delay and till now we haven't received any funds from them.

    we tried calling paypal but there reps have no answer and all they said is it wait for few more days & our client says everything is fine from there side, it is paypal is not not dealing with subscription.

    anyone else experiencing same delays in receiving paypal subscription payments ?
     
    innews, Nov 2, 2014 IP
  2. James Stewart

    James Stewart Active Member

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    #2
    We haven't used PayPal subscriptions in some time now; there have always been off-and-on (intermittent) issues with their IPN. Regarding PayPal, we've been making use of their billing agreements for a while; our billing system initiates the payment from their Paypal account... We've had no issues since we started using billing agreements and reference payments.
     
    James Stewart, Nov 2, 2014 IP
  3. nameless7

    nameless7 Greenhorn

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    #3
    I have never had such problems. maybe your client's account was permanently frozen
     
    nameless7, Nov 13, 2014 IP