Those bitches (moneybookers) have locked my account for no reason and I'm tried of sending them mails since weeks and they don't bother to reply. Are they on vacation or what? I'd like to know who had been in touch with their customer service and when so that I can confirm that I'm not the only one they are ignoring. PS. don't post "Call them" I can't call for some reasons
How many times you have tried to contact them through email support And btw as you said 'you can't call them for some reasons' then you have only email support option available so send them another email. DON.
well last time I've used mb was last week when I withdrawn my money to my card and haven't used their service for long period of time. Never had problems with them. You must have done something bad
about 4-5 since 2 weeks. And I think an Account being locked is a serious issue not something that can be ignored to deal with later @28192137: When was the last time you got reply from them?
if u interpret things like u manipulated my name.. then i seriously doubt if they find ur inquiries relevant enough to reply i got replied from them abt me not able to upload funds using my card, i got reply within 48 hours.. twice, that was within this week cheers!
I contacted them via email on their site regarding the issue that I wished to cancel my MB account. So, they did, they did cancel my account. They did reply and stated that my account has been closed, I went on their site to log in, true, they did cancel my account as I requested.
Today again I sent them an email threatening them that I will publish an article about them that they have worst customer support service and guess what They replied after 5 emails lol
No, I asked them to email betcris that my account is locked but they refused to disclose it to them so betcris themselves are going to take initiative to contact MB
locked ac + late replies to mails = u done something they don't like --. expect ur account to be locked for a loooong time... worse expect it to be locked for ever ... read closed
one bad transaction is enough to lock ur ac - most probably the funds that u send or received belonged to a questionable ac... ur ac in trouble IMO ..
Boy, I am glad that I am over with MB. PayPal seemed to be familiar for the us here in the USA. PayPal charges fees to receive money, while MB does. In the other hand, MB charges a fee to transfer the money from the account to the bank.
Musashi i better pay that small fees(paypal fees are huge) and stay safe than use paypal and get screwed.