It has recently happened to me and I'm just begining to cool off. To my utter disbelief I learned that it is possible (on GoDaddy) for someone else than the registrant or owner to actually move a domain name out of the owner's account without the owner's permission. Did you know that? Did it happen to you, too? I'd LOVE to know!
yeah several such cases are reported. You need to mail to support and they will look the issue and sort out. if you are in us iuts best to call them. you can email them
It is possible that someone has just guessed your password. Change the password immediately and contact GoDaddy right away. Good luck!
Thank you everybody for your input. Yes, I changed my password immediately. Of course, I contacted GoDaddy's legal department pronto. In the meantime, the case is over. Now I can share with you how it works. Yes, GoDaddy will ask your opinion at the end of the process: I didn't voice one so I don't know whether it is considered. With that said, even though I own hundreds of domain names with GoDaddy and I'm a good customer, I learned that GoDaddy doesn't take its own good customer's side in a dispute. Just the opposite: the change of registrant - according to GODADDY - has to be inititaed by the domain name's OWNER; in my case it was initiated by someone else. (We suspected computer hacking, it didn't even cross my mind that GoDaddy would endanger my ownership rights!) My case involved a disgruntled client of ours who ordered services for which she failed to pay. The case went to court and the court ordered her to pay. She had no reasons to appeal and didn't. She didn't pay either. While we were considering which collection agency to give the case to she initiated the registrant change on GoDaddy (for a domain name which was a part of the lawsuit: she DIDN'T pay for it so it was registered to me pending payment) and posted a slanderous review of our company on a consumers' Website. The ownership of the domain name was my only leverage against her. GoDaddy supported HER in a dispute which was decided in our favor in the court of law. Five days after all the crap has begun, lo and behold we received her court-ordered payment. Obviously at this point, we were eager for her to take - at this point, her - domain name so we stopped disputing the change of registrant and supported the process. Right now, all is good. HOWEVER: if she didn't make the payment, GoDaddy would have still given her the domain name....... In this particular case, the dispute ended to everyone's satisfaction. BUT if the customer didn't pay, we would have been out of luck, money and a domain name for which I paid with my credit card to GoDaddy. In other words, it's a fact: GoDaddy doesn't respect ownership rights of its own customers. It is a possibility that any of our domain names can be hijacked tomorrow by a person who claims its ownership whether the claim has merit or not and GoDaddy will support such a claimant to the detriment of legal owner. LEARN FROM MY EXPERIENCE!