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analytics with SAAS system

Discussion in 'Google Analytics' started by danvan, Mar 2, 2012.

  1. #1
    Hi All

    First timer, so hello and thanks in advance for any help

    we run a saas booking system where clients have there own websites which then link to their booking system which is hosted by us on our own servers. Very often clients do not have a sub domain, so when their customers click 'book now' and come to our hosted solution, the domain changes. Is that a problem for any of the analytic reporting?

    we also currently have one ssl certificate that is used that is in our domain name rather than the domain name of the client. HTTPS kicks in when customers register and complete the booking......could that stop full analytic reporting?

    Thanks

    Dan
     
    danvan, Mar 2, 2012 IP
  2. M8INTERNET

    M8INTERNET Member

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    #2
    I cannot see there being any issues with that setup and configuration
    Analytics only records specific pages and flows

    You would also need to load all the Domain Names to be monitored
    These would be seen as exit paths, but you can monitor each on its own
     
    M8INTERNET, Mar 2, 2012 IP
  3. danvan

    danvan Peon

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    #3
    many thanks for the reply

    do you mean that our domain should be added to the clients analytic account?
     
    danvan, Mar 2, 2012 IP
  4. M8INTERNET

    M8INTERNET Member

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    #4
    I've not tried the code in an external website
    Try it and see what happens

    I have used the code in both http and https for the same Domain Name, and there is no issue; all pages show up
    However, the code in any sub-Domain Names does NOT show up
     
    M8INTERNET, Mar 2, 2012 IP