Hi Guys, I was wondering if anyone has gone through or going through payment issues with Amazon. Amazon owe me two months of commission totaling $4700. It started when I got the email that Amazon send associates, letting them know that payment has been sent. By the way I am in the US and I have Direct Deposit. So anyways, I waiting about a week to contact Amazon. I receive a reply back from them on February 8, 2012 and here what they said. "Thank you for writing. We've found that, due to a technical error, your January payment was not sent on schedule. We are working to issue your payment as soon as possible. I'm really sorry for the inconvenience this causes for you. We value the trust of our Associates above all else--it is the foundation upon which the Amazon Associates Program was built. Please know that this situation was the result of a technical error, and that in no way did we intend for this to happen." Now I know for sure that my payment was never sent out, so I waiting again. After waiting ten days or so I email them again and here what Amazon said... "I'm sorry for any inconvenience caused by not receiving your payment in the amount of $3,803.08. Please know that my colleague is currently working on the issued with our Accounts Payable department to get this payment out to you as soon as possible. In researching it appears that the payment will go out within the 2 weeks. However, once she receives any additional information she will notify you via email. Once again, I'm sorry for the inconvenience this technical issue pertaining to your payment has caused. If you have not received your payment within 12 business days, please let us know so that we may investigate further." That was Feb 18th, so now I'm thinking to myself that I will get that payment with next month payment cycle. March 1st came around and guess what no payment and no communication beside the auto payment message I receive on March 1st for this month payment. So I email them again and they reply back the next day and said "Thank you for writing. I'm very sorry to hear that your January reissued payment did not go out as scheduled, and the inconvenience this has caused for you. We are currently investigating this issue with our Payments technicians. We will send additional correspondence as soon as we have more information. Thank you for your patience while we work to resolve this matter." Okay I'm not sweating it that much because I'm thinking to myself I have $908 coming in from them within a few days. Sure enough I waiting and waiting and no payment. Amazon does it to me again this month, two months in the row. So this time I decided to call them by phone, and they told me that March payment wasn't mail out either. And they are still working on Feb payment, so I ask them when will i receive those two payments, they said they have no idea. I think its ridiculous, two months in the row Amazon, really? I have no idea what is going on. Today is the March 14 and nothing, they owe me 4,700. I'm mad but what can I do but to be patient. I was wondering if anyone can relate to this issue and how long long will it take?
Wow, I have never seen Amazon hold/not make payments like this. I would do my best to get on the phone with someone immediately and get it solved. They won't postpone you if you call them continuously