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Alternatives to CCBill or Epoch

Discussion in 'Payment Processing' started by nstud, Dec 2, 2015.

  1. #1
    I'm having a hard time finding an alternative for an adult payment processor company.
    I've been using CCbill for a few years without problems but they're charging me 16% + 5% (security deposit that i only see back in 6 months), so 21% for any sale i make i find it almost a robbery, i just tolerate it because they're credible and trustworthy company that always pays on time and have good client support, however i'm expanding my business and expect high increase on sales in the upcoming weeks, so 21% is very hard to sustain from my side, since i'll be losing money on such high fee.
    Epoch requires Mastercard annual fee, so i'm avoiding them too. Verotel and SegPay have similar or higher fees and require security deposits too, so no use...
    I've been searching around but i can't find any credible company that fits my situation, just found a few shady or unknown companies.
    I'm sole trader on EU, so the adult merchant accounts aren't option to me.
    Thanks for any advice you can give me on this
    SEMrush
     
    nstud, Dec 2, 2015 IP
    SEMrush
  2. fionix

    fionix Well-Known Member

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    #2
    The guys from Verotel are good and have been in the business as long as CCBILL and Epoch.. can only recommend them!
     
    fionix, Dec 5, 2015 IP
  3. NetStar

    NetStar Notable Member

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    #3
    You must not really understand Adult credit processing if you think CCBill's 16% is high. First off, it's NOT 21% because the 5% deposit is returned in 6 months. You get your money! Secondly, Adult Processing is HIGH risk. Which means often the consumer charges back for their virtual goods. CCBill handles all of your billing support for you. They will challenge your chargebacks and will go through the hoops to protect your revenue when a customer calls them for a refund. When a credit company charges back CCBill does not pass this cost on to you. The 16% is worth it. It's high but it's worth it because it will save you money and take a huge resource expense off your lap.

    Imagine if you got approved to directly process... You would be hit with $15+ chargeback fines, law suits, then have to hire a call center to handle your consumer complaints in order not to have the BBB down your throat. You need to look at the larger picture here.
     
    NetStar, Dec 24, 2015 IP
  4. nstud

    nstud Peon

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    #4
    The bigger picture on my case is that for almost 10 years on adult business and with ccbill, my chagerback rates are around 0,5% per year, almost insignificant, and they keep holding 5% for every sale, they should have a case by case analysis for the seller, which they don't have, and epoch doesn't have that 5% holding too and charge the same fee as ccbill, the high 16% fee should at least absorb the chargeback risk.
    I think what's missing right now it's more decent competition to CCBill and Epoch for the rates drop, something similar happened on the "normal" payment processors, years ago they charged high fees and they just keep dropping year after year when more companies got into the business.
     
    nstud, Dec 25, 2015 IP
  5. NetStar

    NetStar Notable Member

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    #5
    Perhaps the reason why could be credited to CCBill's Billing support. I have no idea what type of web site you own but if it's pornography subscriptions for a digital product then it's automatically high risk. Perhaps you don't have enough sales to effectively measure?

    Who cares that they hold on to the 5% for 6 months. You have been with them for 10 years it shouldn't matter at this point UNLESS you are making occasional sales and NOT successful.

    There's probably a good reason they don't have major competitors. It's probably due to the overhead of legal representation and the man power to handle all of the claims and and customer support.
     
    NetStar, Dec 25, 2015 IP
  6. montux

    montux Well-Known Member

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    montux, Dec 25, 2015 IP
  7. deadworldisee

    deadworldisee Active Member

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    Dont recommend at all Verotel with the Cardbilling. They have an employ called Simona from risk department that would easily ban your account just on presumption.
    My case was that I paid 1000 euro for set-up account and after 2 -3 weeks ,Simona thought to put my account on inactive and refund all the transactions in it.Some like 2000 euros.
    The reason was that "why a user would pay multiple times a day?Then when they will chargeback the money will be lots of transactions refunded".
    This was the most anoying part,I didnt had any chargeback and Simona refunded all my money to users back.And I am not the only user who burned with verotel.

    Now I am processing with ccbill at least 20000-30000 euros a month. Im not pleased with ccbill but its a good plan B.
     
    deadworldisee, Apr 20, 2016 IP
  8. Olivia888

    Olivia888 Greenhorn

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    #8
    Cardinity.com works with adult content businesses located in the EU. They don't charge monthly, setup or any hidden fees. They have quite an attractive pricing model, and you get a payment gateway and a merchant account in one place. Email me if you want more information.
     
    Olivia888, Aug 22, 2017 IP