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Your site was down the whole day... I was just so disappointed because I just signed up yesterday. Sorry, but I will need to request a refund.
I have the same problem. I signed up for a shared hosting,5 days ago and you guys are down already. Moreover,there is no one to contact as your main site is gone too ! Whats going on ?
File a Paypal dispute if you paid thru paypal. As I did yesterday and successfully received the refund.