Hi there, I have been using adwords for about 3 months . All our ads are targeted locally as we are a service industry and look for business within a 25 mile radius. Up till a week ago, we were receiving 2/3 enquiries a day which we were delighted with. All of a sudden this stopped even though we were still getting the click throughs. By chance, I clicked on one of my ads and got "page not found" After an hours brow beating, I spotted that all my destination urls had been corrupted. I have now changed them and all is now OK. My question is, how could this have happened and can I expect Google to compensate me for the wasted clicks. Cheers
1. Google the number 2. Dial it... 3... you know the deal http://www.google.co.uk/search?q=google+adwords+telephone+number
I think that the UK number is kept for only big advertisers... While the US number is floating everywhere Did you try to contact the US number to see? may be? Tim
I sent an email to support, I'll wait and see if they reply. I would still like to know how this can happen. Maybe one of you techies out that will now.
I would advise you to ring the nearest google office to you. I am in India and even we are working with google account managers, so how can't you directly interact with account managers.