All my destination urls were corrupted

Discussion in 'Google AdWords' started by hypnoaudio, Oct 5, 2006.

  1. #1
    Hi there,
    I have been using adwords for about 3 months . All our ads are targeted locally as we are a service industry and look for business within a 25 mile radius. Up till a week ago, we were receiving 2/3 enquiries a day which we were delighted with. All of a sudden this stopped even though we were still getting the click throughs. By chance, I clicked on one of my ads and got "page not found" After an hours brow beating, I spotted that all my destination urls had been corrupted. I have now changed them and all is now OK.

    My question is, how could this have happened and can I expect Google to compensate me for the wasted clicks.
    Cheers
     
    hypnoaudio, Oct 5, 2006 IP
  2. T0PS3O

    T0PS3O Feel Good PLC

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    #2
    Ring them and get an account manager to check it out. Do demand you money back. No ask, no get.
     
    T0PS3O, Oct 5, 2006 IP
  3. hypnoaudio

    hypnoaudio Guest

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    #3
    How do I ring them, do you have a number?
     
    hypnoaudio, Oct 5, 2006 IP
  4. T0PS3O

    T0PS3O Feel Good PLC

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    #4
    T0PS3O, Oct 5, 2006 IP
  5. hypnoaudio

    hypnoaudio Guest

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    #5
    Hmm that's a number in the US, I am in the UK
     
    hypnoaudio, Oct 5, 2006 IP
  6. girl2005

    girl2005 Peon

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    #6
    I think that the UK number is kept for only big advertisers...
    While the US number is floating everywhere :)

    Did you try to contact the US number to see? may be?


    Tim
     
    girl2005, Oct 5, 2006 IP
  7. hypnoaudio

    hypnoaudio Guest

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    #7
    I sent an email to support, I'll wait and see if they reply. I would still like to know how this can happen. Maybe one of you techies out that will now.
     
    hypnoaudio, Oct 5, 2006 IP
  8. seodelhi

    seodelhi Active Member

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    #8

    I would advise you to ring the nearest google office to you.

    I am in India and even we are working with google account managers, so how can't you directly interact with account managers.
     
    seodelhi, Oct 5, 2006 IP