AlertPay Online Community Support

We apologize for the inconvenience, but credit card withdrawals are temporarily unavailable. Please select another withdrawal method :'(

until when ??????????

 

Hi Bolha09,

Bank transfers normally take 2-6 business days to clear depending on where in the world you are. If you have still have not received your funds after that time then we will be happy to assist you.

Thanks,
Chris Z
Online Community Support
AlertPay.com

 

Hi Sidati,

We are working on fixing this as soon as possible but we don't have a date as to when this will return yet.

Thanks for your patience.
Chris Z
Online Community Support
AlertPay.com

 

hi alertpay please my problem take so much time i want to verify my account and none in support helping me

Ticket ID: XEO-351942

 

I have a feature request to AlertPay. If my account is in USD balance even then the account charge Euro to my card to verify. Please charge USD for USD balance account.

 

please fix the Check problem

 

can you tell me about how to sent money form you account to Bangladesh,India, Pakistan?

 

Hi! When I try to add my credit card I am constantly getting this message - "Billing address invalid"!!! But I put all the information properly! I am using the same billing address for both Alertpay and my credit card. Please provide me a solution asap!

 

Fixed it! Thanks anyway

 

Hello Chrisz@AlertPay,
I have requested check withdrawal before 2 month but still now i didn't received my check in hand. So, i decided to cancel my check and sent support ticket to banking department but nothing happened. What should i do now?
Thank you

 

i have requested a PrePaid card load on 4th july,after few hours i got a mail from AP about Ap pre paid cards.Do you can complete the card load till 7th july?

I have sent a ticket:
CGJ-505235

Please look into it.Thanks!

 

ap debit card still works???

 

AP debit card is being replaced?? first by temp card then by another different one??

What is happening with that, are the funds now trapped on AP account and can't be withdrawn?

Sounds strange, why the temp card, then another? - why not just keep with this one and then move straight to the next full time card?

 

Ok,my card load got completed.
It was 113$ on my card,but i got only 90$ from the ATM.The rest of the money are missing....alertpay is my nightmare....

 

Hi Superhero2010,

From what we can see we are receiving your emails but they are all blank, please respond to your ticket with the information we requested.

Thanks,
Chris Z
Online Community Support
AlertPay.com

 

Hi Shafiq,

You can set your preferred currency in you account by going to your profile and selecting "currencies" and opening a balance in the desired currency, then adjusting your setting under "payment preferences".

Hope this helps,
Chris Z
Online Community Support
AlertPay.com

 

Glad you solved the problem @slayer

 

Hi WebmasterPlus,

If you've cancelled the check and sent an email to our banking department they will be sending you a response soon. There may be a slight delay in our response as there have been several holidays over the past few weeks and we are a slight bit behind. Thanks for your patience.

Chris Z
Online Community Support
AlertPay.com

 

Hi Marhahajcs,

You're can still load your card until July 7th. After that we will be letting people exhaust their balance and we will begin the final phase leading up to the release of the official AlertPay PrePaid Card.

Chris Z
Online Community Support
AlertPay.com

 

is there any limit on the amount of money that can be received or withdrawn using an Indian AlertPay account?

also how long does it take to receive money in Indian bank after initiating withdrawal?

am thinking of switching to AlertPay from PayPal, but AP doesnt have local bank withdrawal!