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AlertPay Online Community Support

Discussion in 'Payment Processing' started by Chrisz@AlertPay, Mar 24, 2011.

  1. money$maker

    money$maker Member

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    #701
    just ignored ;)
     
    money$maker, Feb 2, 2012 IP
  2. www.lotoftalks.com

    www.lotoftalks.com Peon

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    #702
    I am Personal Pro Verified Member still without giving any explanation whatsoever my account has been kept on HOLD and reversed more than 3k $ .

    Email Id :

    Dont AP give chance to user who has verified documents to give his opinion?

    Dont AP has my Phone number wherein i can get contacted?

    I have not been given any reason regarding the way AP has dealt with my account.


    Account Status Temporary Hold
    The following will not be available to you during this hold:

    Really Frustrated with the way such a Reputed company is dealing.......
     
    www.lotoftalks.com, Feb 3, 2012 IP
  3. frabato

    frabato Member

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    #703
    hi,
    i'm verrified member since years and i received a mail inviting me to connect cuz i was accepted to prepaid alertpay card
    trying to connect i couldn't cuz a message told me my account and my 90 usd were restrincted without explanation inviting me contact you to more information.
    thanks for taking care of your customers :mad:
    mail:
    [​IMG]
    [​IMG]
    PS: ticket sent to your customers service N°: ULJ-183572
     
    frabato, Feb 3, 2012 IP
  4. AlertPay Team

    AlertPay Team Member

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    #704
    Hey Lotoftalk,

    I see that you have contacted our support team by phone after you have posted this message.

    Best regards,
    Tarik
     
    AlertPay Team, Feb 3, 2012 IP
  5. AlertPay Team

    AlertPay Team Member

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    #705
    Hey Frabato,

    Try logging into your account, everything should be good now.

    All the best,
    Tarik
     
    AlertPay Team, Feb 3, 2012 IP
  6. frabato

    frabato Member

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    #706
    Ya, it's ok now :D
    Thanks Tarik.
     
    frabato, Feb 3, 2012 IP
  7. maverickz007

    maverickz007 Peon

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    #707
    plx respond!
     
    maverickz007, Feb 3, 2012 IP
  8. goodselleronline

    goodselleronline Peon

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    #708
    can indians verify a new alertpay account ?
     
    goodselleronline, Feb 4, 2012 IP
  9. softwarepoint

    softwarepoint Greenhorn

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    #709
    its very hard to call you, for indians , it cost very huge :(... can you give me a free support ,,, really need help for dispute ,, lost 800$+ its very large amount for me :(

    anyway i am doing pm what happen and all details my phone no and all... i wish you help me :(

    thankyou
     
    softwarepoint, Feb 4, 2012 IP
  10. riteshsanap

    riteshsanap Well-Known Member

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    #710
    well, i don't like AlertPay much, but nowadays i don't have a choice because now PayPal account for indian users is useless.
     
    riteshsanap, Feb 4, 2012 IP
  11. sanjogm

    sanjogm Peon

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    #711
    Even today paypal is useful for Indians if users have verified their paypal account with bank account. It is easier to withdraw money from paypal. It is auto withdrawal system now. But you can't pay with your paypal balance. So it is useless for sending payment. You must add your credit or debit card in paypal while your doing payment.
    Alertpay is difficult to withdraw balance in India
     
    sanjogm, Feb 5, 2012 IP
  12. Sammy111

    Sammy111 Peon

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    #712
    Tarik please check my Pm.
     
    Sammy111, Feb 6, 2012 IP
  13. AlertPay Team

    AlertPay Team Member

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    #713

    Hey Maverickz007,

    It means that the situation will open up for negotiation. Until then it seems our account security team has taken it's stance.

    Hope this helps clarify,
    warm regards,
    Tarik
     
    AlertPay Team, Feb 7, 2012 IP
  14. AlertPay Team

    AlertPay Team Member

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    #714
    Hello Goodselleronline,

    You can always initiate a bank wire deposit for $50.00USD. Once the transactions completes and the funds reach your AlertPay account, you will become verified. Let me know if you run into any trouble trying this.

    Best regards,
    Tarik
     
    AlertPay Team, Feb 7, 2012 IP
  15. happy_s

    happy_s Active Member

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    #715
    Can i exchange with from a exchange website ?

    They have a notice:
    AlertPay can be reversed. Once you receive the alertpay transfer please contact AlertPay to verify the transfer was authorized before you notify your exchange partner that it was received!


    So i dn't want to loose money if that guy reveres it back as i'll pay him from LR


    Cause of you guys my business went 50% down cause i depended on you. Now as i can't upload funds its a pain in ass to work with you.
     
    happy_s, Feb 8, 2012 IP
  16. marial

    marial Peon

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    #716
    @AlertPay Team
    CHECK YOUR PM. URGENT MESSAGE !!!
     
    marial, Feb 8, 2012 IP
  17. www.lotoftalks.com

    www.lotoftalks.com Peon

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    #717
    WORST EVER PROCESSOR !!! BEWARE !!!


    Thank you for choosing AlertPay as your secure payment processor.

    After careful review of your account, it has been established that AlertPay’s Terms of Service have been violated. Due to your failure to comply with our policy and the high risk associated with the transactions made through your account, AlertPay has made the decision to sever its business relationship with you and terminate your account.

    We would like to remind you that your name and information has been added to AlertPay’s system therefore future submissions of this information will be declined.

    Thank you for your understanding.

    Regards,
    www.AlertPay.com

    Ticket Details
    ===================
     
    www.lotoftalks.com, Feb 8, 2012 IP
  18. AlertPay Team

    AlertPay Team Member

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    #718
    Hey Happy_s,

    Please note that only approved exchangers are allowed to operate through our network. To view a list of the exchangers our members can use through our system please do the following:
    1) Login to your AlertPay account and click on "Withdraw".
    2) On the right hand side you will see: "Withdraw funds through an AlertPay-recognized exchanger"
    3) Click on the word "exchanger"
    Please note that transactions with unauthorized exchangers are a direct violation of our User Agreement and may result in account suspension.

    Best regards,
    Tarik
     
    AlertPay Team, Feb 8, 2012 IP
  19. marial

    marial Peon

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    #719
    @AlertPay Team

    Check your PM
     
    marial, Feb 8, 2012 IP
  20. happy_s

    happy_s Active Member

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    #720
    AlertPay is not responsible for any transactions with exchangers.


    You don't even take responsinbilty ? are you here fool users ? You will never even come closer to LR or Paypal trust me. I'll stop using alertpay and will tell my 15,000 users to either use lr or paypal or mb....and they will do cause they wanna get paid
     
    happy_s, Feb 8, 2012 IP