AlertPay Online Community Support

I can't send money to other alertpay from my funds of alertpay why?

 

There is a link for Check Withdrawal but upon clicking it it says.

When will you allow credit card withdrawals?
Only option available in Pakistan is Bank Wire and I am not sure if that too works or not.
I also registered for Alertpay prepaid card and can you please tell me how soon will it be available?

 

Hey newbie191,

Our AlertPay PrePaid Debit Card will be an effective withdrawal method. We have already launched ordering for the preregistered clients who have been randomly selected to be provided with the first batch of cards. If you have not been selected for for the first round, you will have a chance to be selected in the rounds to come.

http://blog.alertpay.com/

Best regards,
Tarik

 

Hey Sammy111,

AlertPay offers instant AlertpPay to AlertPay balance transfers. Are you getting a specific error message? You can PM the details if you'd like.

Best regards,
Tarik

 

Thank you @Alertpay team for all the exclusive support they are providing to All Digitalpointers.

1) For Alertpay Prepaid Debit card are you going to provide FedEx/DHL or anyshort of Door to Door tracking service?

2) We can see that " check withdrawals are temporarily unavailable. Please select another withdrawal method." But it still hanging on verification

pages. Can you please banish it from my page?


I just sent you my Alertpay email address & really hope you can help me out.


I already tweeted you via @askAlertpay . Here is the Link of the Tweet

 

Hey n30_the_on3,

We will be providing the option of regular or express shipping. The express service will come with a tracking number.

Best regards !
tarik

 

Hi maverickz007,

Since this would be a long distance call for you I want to ensure that you don't have false expectations. If you hope that your phone call will change the decision given to your 3 tickets, please understand that it is possible that no changes will be made to them. Keep in mind that there is a possibility that the situation stays as is (status quo).

If this information does not change your decision, then you are welcome to give us a call. I just wanted to avoid you being disappointed after coordinating this call.

Good luck,

Tanya

 

ok i anticipated the same.Anyways, after 180 days will my account access be restored? Or i be able to withdraw my funds?thanks

 

how i can accept payment through my retail store , this is not a website its a real retail store in the mall.
thanks.

 

As long as I know we have not had any issues with alertpay so far.

 

Hello AP Team

I just came to know that this Credit Card issue is not temporary and is been there since last 3 months ! and there has been no update on it !
This is really annoying for a person who can't use AMEX/visa/master to verify their account. On top of that check withdrawls are not there too !!

Do you really expect ppl to pay up to $20 bank fee to withdraw $32 ?

Either remove the check verification till these issues can be fixed .. how one is suppose to withdraw funds to his accounts if he/she has opened account in last three months and don't want to pay up unneccessay bank fee ?

Is there really any ETA on this issue ?

 

Hey Maverickz007,

You will have to contact our support team after 180days to have the funds reconsidered.

Best regards,
Tarik

 

Hello Pariswatches,

It would be against the terms in our User Agreement to use AlertPay as a virtual terminal.

https://www.alertpay.com/en/agreements.aspx

Under 6.2. Activities Not Allowed

Best regards,
Tarik

 

so what you mean by reconsider?Meanwhile, can i open another account.

 

AlertPay Stuff ,please answer me to this message urgent. Thanks

I am trying to add bank account to my AP account (cause i don't have any option else) , but i get this message.

I DON'T HAVE ADDED BANK ACCOUNT BEFORE.
I have only added Credit card.

I HAVE NO OTHER OPTION TO WORK WITH ALERTPAY.

Please answer me FAST.

 

Hello NRadm,

As the message explains, you will have to contact our support team to resolve this issue. You can submit a support ticket or call in to speak with one of our advisors.

https://www.alertpay.com/en/contact.aspx

Best regards,
Tarik

 

Yes , i already submit support ticket, but i like to speed up this process little. Is this common issue? Can you help me , refer my case , so they can review my ticket , faster. Cause i am really , disappointed from Alertpay.

Can't send my money on CC , Check , and now , i can't even add bank account. Its irritating.
And i don't want to wait another 3-5 days , for support ticket. I have bills to pay and everything.

 

Hi we at IHI Financial can assist you with opening an offshore merchant account for your high risk business. Please message me with your requirements and I can provide you with the best solutions.

Thanks

RN

 

Hello NRadm,

Can you provide me with your ticket ID number so that I can follow up on it?

Thanks in advance
Best regards,
Tarik

 

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