Since days / weeks I am trying to start an Adwords campaign and had to contact Adwords support to see what's going on. Initially they told me that I violated TOS. I responded by asking: "Can you please specify which part of the TOS is not being complied with" 5 days later I get this answer: __________________ Thank you for your email. I have reconsulted the specialist team about your account suspension, and have confirmed that our team's decision is correct and final. Your ads will no longer run on Google. This policy will apply to all accounts you have created. As noted in our Terms and Conditions, Google reserves the right to terminate advertisements for any reason. To view our Terms and Conditions, please visit https://adwords.google.com/select/tsandcsfinder Our support team is unable to provide any further information. Please do not contact us again. For questions about other Google products, please visit http://www.google.com/support We appreciate your cooperation. Sincerely, The Google AdWords Team __________________ This is very unprofessional and incompetent. I am not going to start studying the Google TOS line by line and take a wild guess what part has been violated. What is the big secret here? Why can they not point out which terms have been violated rather than sending me on a wild Goose chase. FU Adwords Team!
Well there you go - Adwords is a self-service system - if you're not willing to look at the rules why should Google tell you which ones you've broken? Imagine how long it would take for Google to respond to all of these and let people know exactly where in their ads or site they've gone wrong? The disruption to service for others who use Adwords would be huge so they're not going to do that. Have a look at the following link, if any of the following applies to you then that's it, you have no recourse: https://adwords.google.co.uk/support/aw/bin/answer.py?hl=en-uk&answer=66238