Adwords running on paused campaigns!

Discussion in 'Google AdWords' started by gbh1935, Feb 23, 2007.

  1. #1
    I just thought it was a fluke at first, I had paused a campaign a couple days ago and there were still impressions and clicks being incurred. It has been three days now and they are still running even though they list as paused!

    Is anyone running into this???
     
    gbh1935, Feb 23, 2007 IP
  2. brentl

    brentl Peon

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    #2
    Yes! I emailed them and got this reponse last week:

    Hello Brent,

    Thank you for your email. I'm sorry to hear that you've had trouble with
    your Google AdWords account. It is my understanding that your campaign
    'xxxxxxxxxxx' continued to receive impressions after you have paused
    it. Our engineers are currently working to solve the problem and hope to
    reach a resolution shortly. Once this issue has been resolved by the
    engineers, any applicable credits will be automatically processed. Thank
    you for your patience.

    If you have additional questions, please visit our Help Center at
    https://adwords.google.com/support to find answers to many frequently
    asked questions. Or, try our Learning Center at
    http://www.google.com/adwords/learningcenter/ for self-paced lessons that
    cover the scope of AdWords.

    If you continue to experience problems, please let us know. We look

    forward to providing you with the most effective advertising available.

    Sincerely,


    xxxxxxxxxxxx
    The Google AdWords Team
     
    brentl, Feb 23, 2007 IP
  3. gbh1935

    gbh1935 Peon

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    #3
    Cool, I will need to email them as well. Maybe this could equal some free advertising!
     
    gbh1935, Feb 23, 2007 IP
  4. GuyFromChicago

    GuyFromChicago Permanent Peon

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    #4
    GuyFromChicago, Feb 23, 2007 IP