adwords permanintly suspend my account with no reason

Discussion in 'Google AdWords' started by elkhra, Mar 10, 2011.

  1. #1
    i use $100 voucher in google adwords yesterday

    today i found this

    your adwords account: Account suspended

    dear adwords advertiser,

    we periodically review accounts for security purposes and to verify billing information. As a result of this review, your account and any related accounts have been suspended, and your ads are no longer running on google. If you believe your account was suspended in error, please contact us through the adwords help center.

    Sincerely,
    the google adwords team

    anyon ecould help me solve this?
     
    elkhra, Mar 10, 2011 IP
  2. Richie_Ni

    Richie_Ni Illustrious Member

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    #2
    Forget about this and move on.
     
    Richie_Ni, Mar 10, 2011 IP
  3. bullion.trader

    bullion.trader Member

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    #3
    You will never know, Y it happened!! they have very harsh rules in their..Move ON
     
    bullion.trader, Mar 10, 2011 IP
  4. zslwork

    zslwork Peon

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    #4
    They do this for no reason .,
    just use any other credit card to register once again
     
    zslwork, Mar 11, 2011 IP
  5. lightless

    lightless Notable Member

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    #5
    If you believe you gave them the correct billing information and didn't do anything against their rules, you could try to contact them and work it out.
     
    lightless, Mar 11, 2011 IP
  6. 1812

    1812 Active Member

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    #6
    Where did you get the voucher from?
     
    1812, Mar 11, 2011 IP
  7. bsteiner76

    bsteiner76 Peon

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    #7
    I'll call the bluff here. Have worked with countless adwords accounts and invariably encounter issues when I do things wrong/against their policies. Despite the fact that you are saying you innocently used the 100$ voucher, I'm sure you did something of a 'no-no' in your account. What were you promoting? :confused:
     
    bsteiner76, Mar 11, 2011 IP
  8. marine1983

    marine1983 Peon

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    #8
    I have had my account banned also. I gave them a call they explained it all to me. Though you have no chance of getting the account back. You are nothing to them. Just waitning now for a real competitor to move onto now.
     
    marine1983, Mar 14, 2011 IP
  9. rising_sun

    rising_sun Peon

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    #9
    Please forget about your present adwords account and try new one. I think you have broken their TOS. But they will not let you know for what reason they suspended your account. Next time use adwords carefully so that your account doesn't get suspended.
     
    rising_sun, Mar 14, 2011 IP
  10. KEVINNGUYEN

    KEVINNGUYEN Peon

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    #10
    i think IP you have used adword have been banned, clear cookie, change ip and make new account, 1 voucher 1 vcc 1 account
     
    KEVINNGUYEN, Mar 21, 2011 IP
  11. abcdall4u

    abcdall4u Peon

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    #11
    What the KEVINNGUYEN BRO, SAID IS EXACTLT TRUE....
    SAME HAPPENED TO ME, I CHANGED MY IP, CLEARED COOKIES USING CCLEANER, CHANGED MAC ADDRESS OF MY COMPUTER AND NOW MY ADS ARE RUNNING.
    THANK YOU ..
     
    abcdall4u, Mar 28, 2011 IP
  12. kevinnn

    kevinnn Peon

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    #12
    Best is to contact the Google team. If you really don't know what went wrong, you can't do any harm by asking it...
     
    kevinnn, Mar 28, 2011 IP
  13. ArticlePenguin

    ArticlePenguin Peon

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    #13
    Wow this really makes me NOT want to use adwords
     
    ArticlePenguin, Mar 29, 2011 IP
  14. glowclick

    glowclick Greenhorn

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    #14
    I think Your coupon has generated by using Software.... I got this type of problem..
     
    glowclick, Mar 29, 2011 IP
  15. herbal.cure

    herbal.cure Peon

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    #15
    It is possible, Do you use this same credit card for the payment in any other adwords account? Or it might be possible you card is been used some place else, where Google presumes that it been misused and might be a stolen card.
     
    herbal.cure, Mar 31, 2011 IP
  16. Radha Sharma

    Radha Sharma Member

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    #16
    Google also suspended my adwords account saying that i am running the same domain with different accounts.But now they restored it and i dont know what went wrong.And really google dont have any customer care service for solving problems like this.
     
    Radha Sharma, Mar 31, 2011 IP
  17. imfusa

    imfusa Active Member

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    #17
    Yes, they suspend google adwords account when you usually use an adwords voucher.
    The main reasons are: You have used the same domain for advertising on another account;
    You have used the same info (billing address...) like the other account.
    So be careful how do you use adwords.
     
    imfusa, Apr 3, 2011 IP
  18. Daavejoe

    Daavejoe Peon

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    #18
    Yes that is true they have very strict rules and may be you had made some mistake which for you was not one but for them it is.
     
    Daavejoe, Apr 12, 2011 IP
  19. Khan12

    Khan12 Peon

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    #19
    Which card did you use? How can I get a new account if my first was suspended? I do not want to use other people cards.
     
    Khan12, Apr 12, 2011 IP