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Adwords Campaign says 'Active' - but no impressions in 36hrs???

Discussion in 'Google AdWords' started by ferrisbueller, Jul 26, 2007.

  1. #1
    Set up a campaign for a brand new product - that will sell !!! Google says it is active but I have had no impressions - nothing - nada !!

    Emailed them but still no reply. This is 36 hrs now and I,m losing good commission !!! :mad:

    Any ideas guys :confused:
     
    ferrisbueller, Jul 26, 2007 IP
  2. Huligan

    Huligan Peon

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    #2
    Huligan, Jul 26, 2007 IP
  3. GeorgeB.

    GeorgeB. Notable Member

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    #3
    Check and make sure you are looking at TODAY in your stats.
     
    GeorgeB., Jul 26, 2007 IP
  4. jdR!pper

    jdR!pper Peon

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    #4
    How are your bids? Perhaps they are too low...

    --Joe
     
    jdR!pper, Jul 26, 2007 IP
  5. trader5561

    trader5561 Active Member

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    #5
    How you solve this with google? I have same problem now too.
     
    trader5561, Aug 29, 2007 IP
  6. Entrep

    Entrep Active Member

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    #6
    Increase your min. bid
     
    Entrep, Aug 29, 2007 IP
  7. gkgk11

    gkgk11 Peon

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    #7
    I made that mistake before:eek:.

    Is your display url the same as another high ranking ads one?
     
    gkgk11, Aug 29, 2007 IP
  8. silversands

    silversands Peon

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    #8
    You could use Ad diagnose tool, and it will tell you if your keyword intrigue adrvertisement and tell you the why no advertisment is intrigued.
     
    silversands, Aug 30, 2007 IP
  9. dannytuppeny

    dannytuppeny Peon

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    #9
    I found a few reasons for this:
    Too low a bid
    Higher-bidding (well, ranking*) ad from same domain (possibly the case if it's a referal url pointing to Amazon)
    Trademarked keyword (eg. iPod)

    If you hover your mouse over the little magnifier next to they keywords, you should get a tooltip telling you the status. Have a look :)
     
    dannytuppeny, Aug 30, 2007 IP
  10. trader5561

    trader5561 Active Member

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    #10
    May I ask. are you purchase the activated adword account from someone or you pay yourself ? Somebody from DP in police station due to this. Quantan sold him a bad adword account with stolen credit card.
     
    trader5561, Aug 30, 2007 IP
  11. cianuro

    cianuro Peon

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    #11
    This is very often the case. Take a look at this article:

    Campaign Active No Impressions

    Hope this helps.
     
    cianuro, Oct 20, 2007 IP
  12. skaterkee

    skaterkee Active Member

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    #12
    Same has happened to me. There are no specific keywords targeted just several sites in my niche. My min max bid is 0.50 in UK so thats like 1 dollar!

    help - I don't want a tenner just sitting in adwords doing nothing forever.
     
    skaterkee, Jun 22, 2008 IP
  13. egeem2

    egeem2 Peon

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    #13
    ^^^ Dude, you have to look at the age of a post before you reply. :)

    This post hasn't been active since Oct. 2007. I am sure the original poster has figured it out or moved on by now.

    We don't want to bump old posts for no reason. :)
     
    egeem2, Jun 22, 2008 IP
  14. adddirectoryp

    adddirectoryp Peon

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    #14
    I have the same problem with ferrisbueller but I use the placement_target and I increased min bid to $4 but there is no anything happen.
     
    adddirectoryp, Jun 22, 2008 IP
  15. creativegenies

    creativegenies Peon

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    #15
    Once I Increased my bids my impressions skyrocketed but it does like like 24 hours sometimes if your dealing with the content network opposed to search.
     
    creativegenies, Jun 22, 2008 IP
  16. Uwe Keim

    Uwe Keim Peon

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    #16
    This what happended recently to me:

    My campaign suddenly stopped working after several month. No more impressions, although I did not change anything.

    Disabled account

    After contacting the (very good) Google Support, they told me the following (in German, translation follows):

    ...
    Ihren Angaben zufolge können Ihre Anzeigen nicht angezeigt werden. Dies liegt nach unseren Erkenntnissen daran, dass ein unberechtigter Zugriff auf Ihr Konto stattgefunden hat. Als Vorsichtsmaßnahme wurde Ihr Konto daher zeitweilig deaktiviert. Es findet eine Untersuchung statt, die mehrere Werktage in Anspruch nehmen kann. Nach Abschluss der Nachforschungen aktivieren wir Ihr Konto wieder und erstatten Ihnen alle Kosten, die aufgrund des unberechtigten Zugriffs entstanden sind. Das Ergebnis unserer Untersuchung wird Ihnen anschließend per E-Mail mitgeteilt.
    ...

    Roughly translated to english this reads:

    ...
    According to your e-mail, your ads can not be displayed. This is according to our findings that a unauthorized access to your account has taken place. As a precaution, therefore, your account has been temporarily disabled. There is an investigation, which several working days can take. Upon completion of the investigations we activate your account and you reimburse all costs incurred because of unauthorized access arose. The result of our investigation will be followed by e-mail.
    ...

    The interesting part is that I, as the administrator of the Google AdWords account did not see any indicator to this disabling. I.e. I could work with the account just as I did normally, only that my ads (which where shown as "active", too) had no impressions.

    After a few days and some e-mails between the Google AdWords support team, they activated my account again. Until now I have no clue what was their indication of the "unauthorized access", since in my eyes, such an access never happened.

    Bank Account Error

    One more side note: When I tried to modify my payment settings (bank account or credit card), an error message always told me:

    "Invalid account"

    Maybe this was due to the disabling of the account. I did not try this anymore since then.

    Cheers
    Uwe (www.magerquark.de)

    (Free Google AdWords Keyword Generator, maybe you like it - http://www.codeproject.com/KB/miscctrl/ZetaAdWordsKeywordsGen.aspx)
     
    Uwe Keim, Dec 22, 2008 IP
  17. pradimani

    pradimani Active Member

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    #17
    increase your bid rate
     
    pradimani, Dec 22, 2008 IP
  18. AgrInd

    AgrInd Peon

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    #18
    Who was that reply to pradimani? It doesn't seem to address Uwe Keim's problem and all of the posts before it are 6 months old.

    Anyway, moving on.

    Uwe Keim, there was no indication even in the account tab of your adwords account? That is disconcerting. Are you continuing to talk to Google about the supposed unauthorized access? It seems like they should be able to give you some type of answer.

    Do your payments continue to process even with your recurring bank account error?

    Glad to hear your ads are running again. I hope the information you have provided will help other who experience this problem.

    Good Luck.
     
    AgrInd, Dec 22, 2008 IP
  19. SEOjumper

    SEOjumper Peon

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    #19
    Sometimes Trademarked keyword blocks the impressions of the ad. And the UI does not war you about when you enter the keywords.
     
    SEOjumper, Dec 22, 2008 IP