Adwords account got canceled

Discussion in 'Google AdWords' started by cashing_in, Apr 25, 2008.

  1. #1
    Hi,

    My adwords account got suddenly without any information from the google.
    There was no reason for it getting canceled as I have sufficient funds and things were all going well. The Ads have also vanished from google and it resulted in a huge revenue loss.
    I cannot reactivate it also..as it gives this following message
    "This account has been cancelled.
    This account can't be reactivated. Any edits made to your account while it is cancelled will not be implemented. "

    Please suggest me some ways to reactivate it as soon as possible as I am clueless.

    :confused:
     
    cashing_in, Apr 25, 2008 IP
  2. Masterful

    Masterful Well-Known Member

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    #2
    Dude, if your account has been cancelled, you can't reactivate it.

    Have you checked your e-mails? Google never cancel accounts without issuing warnings. Check your e-mail to learn as to why it was cancelled. You probably repeatedly violated their terms.
     
    Masterful, Apr 26, 2008 IP
  3. baybossplaya

    baybossplaya Active Member

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    #3
    i've had negative balance so many times but they never cancelled my account
     
    baybossplaya, Apr 26, 2008 IP
  4. admarket

    admarket Peon

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    #4
    Were your ads improper?

    Did you break the terms of service?

    What are your ads about?
     
    admarket, Apr 27, 2008 IP
  5. PPC-Coach

    PPC-Coach Active Member

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    #5
    Were you resubmitting disapproved ads too often OR using trademarked terms in your ad copy and an advertiser complained?
     
    PPC-Coach, Apr 27, 2008 IP
  6. cashing_in

    cashing_in Peon

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    #6
    Hi,

    Guys I had contacted Google support and still waiting for their reply.
    As for violation of any Google code of conduct, I did not get any warning or Alert message from Google.
    it seems that they simply just canceled it.
     
    cashing_in, Apr 27, 2008 IP
  7. Nobby

    Nobby Active Member

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    #7
    I had a site banned without notice, google claimed they emailed me, but i got nothing.....good luck, hope you get this straightened out.
     
    Nobby, Apr 27, 2008 IP
  8. jriedy

    jriedy Peon

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    #8
    google has pretty much the worst support team ever. i have had two accounts canceled and they never gave me a reason. you cant reactivate it. u need to make a new account.
     
    jriedy, Apr 29, 2008 IP
  9. northwest

    northwest Peon

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    #9
    oh uh what?!?! That is a bummer... sorry to hear that :-(

    I've heard about adsense accounts getting cancelled but not adwords account. I've had an adwords account that I have not used in a year or so. I plan on using in the next couple of weeks so I went to see if it is still there and it is there....
     
    northwest, Apr 30, 2008 IP
  10. ppcfool

    ppcfool Active Member

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    #10
    that stinks ... keep trying to get them on the horn. possible but not likely someone got your login info and canceled the account?

    If not possible sign up for a new account with different CC card...
     
    ppcfool, Apr 30, 2008 IP
  11. fetch-boy

    fetch-boy Active Member

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    #11
    They have to answer you sooner or later, keep trying mate.
     
    fetch-boy, May 1, 2008 IP
  12. info

    info Well-Known Member

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    #12
    Just start new account with your mother/father name email address and diff. creditcard
    also fax/email adword support.
     
    info, May 1, 2008 IP
  13. SavingLady

    SavingLady Active Member

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    #13
    Looks like I'm not the only one with AdWord problems -- although for the life of me I can't figure out why. My account was suspended on May1 with no warning, nothing. All my campaigns just stopped. (I have a lot of them on pause as well.) There wasn't even anything in an "alert." I thought maybe Google was having technical difficulties, but when I had no impressions on anything two days later, I finally contacted customer support. I was told I had too many violations of the Terms and Conditions. Over the years I've had a few times that I unknowlingly put up a campaign that didn't fly or used keywords that weren't allowed, but they were far and few between. I've never used re-direct pages or phony display links. I've never done anything but try to follow the rules as I understood them.

    Is there any solution to this problem. Obviously, I'm losing money everyday that my PPC campaigns don't run, so I'm very concerned.
     
    SavingLady, May 5, 2008 IP
  14. ebyun84

    ebyun84 Peon

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    #14
    The best thing to do would be to call them. 1-866-246-6453. Sad that i know that number by heart. They actually have excellent customer support. Don't know why he would say that.
     
    ebyun84, May 5, 2008 IP
  15. SavingLady

    SavingLady Active Member

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    #15
    Has anyone ever had to establish a new Google AdWords account? Do I have to change my information? Can I use my same name, credit card, etc.? Does anyone know what a "suspended" account is?
     
    SavingLady, May 6, 2008 IP
  16. jriedy

    jriedy Peon

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    #16
    i say that because they never have any answers for me. they always tell me that they will have to look into it and then email me. it always ends up taking them 3 or 4 days. and by that time i have lost out on a couple $100. so. thats why i say that.
     
    jriedy, May 6, 2008 IP
  17. SavingLady

    SavingLady Active Member

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    #17
    This is the reply I received from them after talking to tech support and emailing them:

    As mentioned in our previous email, your Google AdWords account has been
    suspended due to multiple Copyright and Hacking disapprovals. We are
    unable to revoke your account suspension, and we will not accept
    advertisements from you in the future.


    Please note that our support team is unable to help you with this issue,
    and we ask that you do not contact them about this matter.


    What's the difference between a "suspended" account and a "cancelled" account.
     
    SavingLady, May 6, 2008 IP
  18. pivko

    pivko Active Member

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    #18
    If it is suspended your out. It is very difficult to get back in. People usually trying opening a new account under new name and cc card and connect thru a proxy
     
    pivko, May 6, 2008 IP
  19. SavingLady

    SavingLady Active Member

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    #19
    I have a different credit card, but I can't get a different name or address. As I recall, they ask what name and address is on your credit card. How do you get over this hurdle, or is it a hurdle? Why would I need to connect through a proxy? Does this have to do with IP address? I'm at sea when it comes to the technical stuff. Could Comcast simply issue me a new IP address? Has anyone had success after beging suspende in getting back in by setting up a different account?

    My biggest problem with losing AdWords is that they are the only company that has any presence in foreigh countries.
     
    SavingLady, May 7, 2008 IP
  20. chittagongboy

    chittagongboy Banned

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    #20
    My Tips[ I am using]

    1. Buy activated adword account with $50 bonus.Price will be between $10 to $15.Be carefull about choosing the seller.i regularly buy from vcc_zone@yahoo.com for $15.He is not cheap but reliable in my case.

    2.keep a record of your profitable keywords and bidding price.this will make your campaign easier to start.

    3.after using one account..then transfer to another.you can save Huge money.

    4.When doing this try to hide your IP by using some software.you can fined those from internet/warez site.

    go and start your happy adword journey in cheap rate.
     
    chittagongboy, May 7, 2008 IP