ADTOLL timeout problems ?

Discussion in 'Pay Per Click Advertising' started by ishan, Nov 24, 2007.

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  1. rootbinbash

    rootbinbash Peon

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    #41
    Welcome back : )
     
    rootbinbash, Nov 27, 2007 IP
  2. sanath

    sanath Banned

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    #42
    Thats Great
    Time To Put HTML Back
     
    sanath, Nov 27, 2007 IP
  3. ruby

    ruby Well-Known Member

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    #43
    ruby, Nov 27, 2007 IP
  4. Staale

    Staale Peon

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    #44
    Great that you are back up, but that doesn't count for much when many publishers have taken down the ads from their site. What will happen with them? What will happen with us that pays for advertising, which we ain't getting?
     
    Staale, Nov 27, 2007 IP
  5. ruby

    ruby Well-Known Member

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    #45
    You let your account manager know and you work with them. If the publisher doesn't get the ads back up within 24 hours (so by 7am Wed morning AWST) then your Account Manager can refund you.

    This is why we compensated Advertisers the downtime plus 24 hours.
     
    ruby, Nov 27, 2007 IP
  6. sucrey

    sucrey Banned

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    #46
    all sites where i run ads delete adtoll code !
    and the compaign still running in my account !
     
    sucrey, Nov 27, 2007 IP
  7. ruby

    ruby Well-Known Member

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    #47
    Email your account manager from your account area with the details. We will sort it out.
     
    ruby, Nov 27, 2007 IP
  8. sucrey

    sucrey Banned

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    #48
    ok i wanna do it but u know the site still running so slow and not operating in some moment !
     
    sucrey, Nov 27, 2007 IP
  9. ruby

    ruby Well-Known Member

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    #49
    Yes there is a network issue causing it we have people looking at it now.
     
    ruby, Nov 27, 2007 IP
  10. Carsen

    Carsen Well-Known Member

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    #50
    Hey, Well AdToll just seemed to go down yet again about 5minutes ago....And before that you couldn't do anything because of a "MySQL Database Connection Error". I was just adding the ad code back on my sites...And now I can't because of more downtime, If you need to get a new server which looks like what you should do I would recommend either LayeredTech.com or SoftLayer.com.

    Regards,
    Carsen K.
     
    Carsen, Nov 27, 2007 IP
  11. rootbinbash

    rootbinbash Peon

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    #51
    get a server from layeredtech and a good sys admin.
     
    rootbinbash, Nov 27, 2007 IP
  12. ruby

    ruby Well-Known Member

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    #52
    Its a DNS issue.... trying to get it sorted people. How funny all this happens at once!
     
    ruby, Nov 27, 2007 IP
  13. nickthrolson

    nickthrolson Well-Known Member

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    #53
    Adtoll did go down but as a webmaster i think we all need to understand there is no 100% uptime nothing is never perfect and this weekend we all saw something that is not perfect but we learn from our mistakes & move on im a proud member of adtoll.com & i support them My opinon on Adtoll is one of the best advertisement services I have seen! Payments are on time, really easy navagation and the best support. All e-mails are responded to within 24 hours. I give AdToll 5 stars and 2 thumbs up, A+++. Keep it up AdToll and you will be up there with Google AdBrite!

    Thanks
     
    nickthrolson, Nov 27, 2007 IP
  14. ruby

    ruby Well-Known Member

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    #54
    Thanks Nick we appreciate that.

    We are here to stay, we are serious, we do listen, we do care.... and.... we innovate, we adapt and we change.

    In saying that let me proudly announce the release of our new "Autopricing" feature for Publishers.

    Read more about it at http://blog.adtoll.com/2007/11/28/autopricing-released/
     
    ruby, Nov 27, 2007 IP
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