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Ads on MY SITE not activated after a user purchased ads.

Discussion in 'Digital Point Ads' started by offthedome, Nov 9, 2012.

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  1. #1
    I don't see anything anywhere at all telling me what I could possibly be doing incorrectly, but a user purchased an ad on my site through DP ads. Nothing shows up yet.
     
    offthedome, Nov 9, 2012 IP
  2. offthedome

    offthedome Active Member

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    #2
    This is of course referring to DP ads.
     
    offthedome, Nov 9, 2012 IP
  3. digitalpoint

    digitalpoint Overlord of no one Staff

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    #3
    What is your site URL?
     
    digitalpoint, Nov 9, 2012 IP
  4. offthedome

    offthedome Active Member

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    #4
    AddressMunger.com
     
    offthedome, Nov 9, 2012 IP
  5. digitalpoint

    digitalpoint Overlord of no one Staff

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    #5
    digitalpoint, Nov 9, 2012 IP
  6. offthedome

    offthedome Active Member

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    #6
    See below for a potential reason for a bug. As for the payment:

    I received a paypal payment and then I received an email from the person with the following text, with identifying info deleted.

    Potential bug: My authentication key currently starts with cf7cfb, but the file and content it tells me to create starts with cb14bd.
     
    offthedome, Nov 9, 2012 IP
  7. digitalpoint

    digitalpoint Overlord of no one Staff

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    #7
    digitalpoint, Nov 9, 2012 IP
  8. offthedome

    offthedome Active Member

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    #8 
    
Date/time created                Message ID                    Status               Transaction ID
11/8/2012 02:47 EST          6KY0XXXXXXXXXXX          Sent                  3XD6XXXXXXXXXXXX
    Code (markup):
     
    offthedome, Nov 9, 2012 IP
  9. digitalpoint

    digitalpoint Overlord of no one Staff

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    #9
    If you click on the Message ID and go to the details, what's does it have for, "Notification URL", "No. of retries" and "Response Code"?
     
    digitalpoint, Nov 9, 2012 IP
  10. digitalpoint

    digitalpoint Overlord of no one Staff

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    #10
    Actually, I see what's going on... we did receive notice of the payment, but your PayPal address doesn't match the one on your site setup in Digital Point Ads, so it thought something weird was going on. The notice we received was notifying us of a payment to , but your PayPal email on your Digital Point Ads setup is . Is overvolt the primary email on the PayPal account or something?
     
    digitalpoint, Nov 9, 2012 IP
  11. offthedome

    offthedome Active Member

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    #11 
    
Message ID    XXXXXXXXXXXXXXXXXXXXXX

Date/time created    11/8/2012 02:47 EST

Original/Resent   Original

Latest delivery attempt date/time   11/8/2012 02:47 EST

Notification URL   http://forums.digitalpoint.com/payment_gateway_dp.php?method=paypal

HTTP response code   200

Delivery status   Sent

No. of retries   0

Transaction ID    XXXXXXXXXXXXXXXX

IPN type   Transaction made
    Code (markup):
     
    offthedome, Nov 9, 2012 IP
  12. offthedome

    offthedome Active Member

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    #12
    The payment wasn't to overvolt.com, it was from overvolt.com. The payment was to addressmunger.com.
     
    offthedome, Nov 9, 2012 IP
  13. offthedome

    offthedome Active Member

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    #13
    Does the payment show as being to 0********e@gmail.com?
     
    offthedome, Nov 9, 2012 IP
  14. digitalpoint

    digitalpoint Overlord of no one Staff

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    #14
    Oops yeah, that's what I meant... was to the gmail address... is the gmail address the primary email on the PayPal account?
     
    digitalpoint, Nov 9, 2012 IP
  15. offthedome

    offthedome Active Member

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    #15
    The 0********e@gmail.com is the primary (set up when I was in college) but I added the *******@addressmunger.com when I made the website. That could be the reason.
     
    offthedome, Nov 9, 2012 IP
  16. digitalpoint

    digitalpoint Overlord of no one Staff

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    #16
    Yep... you would need to make sure the primary email on the PayPal account matches the one you have when you set up your site in Digital Point Ads... which is why it says this:
    I've manually taken care of the transaction in question, but going forward, you should make sure the PayPal address for the site matches the primary one on the account.
     
    digitalpoint, Nov 9, 2012 IP
  17. offthedome

    offthedome Active Member

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    #17
    Aah, OK, I've now manually changed my email address to the primary.

    Is there no way to switch to the secondary email address? I'd strongly prefer that one for privacy purposes.
     
    offthedome, Nov 9, 2012 IP
  18. digitalpoint

    digitalpoint Overlord of no one Staff

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    #18
    We are working on switching the PayPal stuff to one of their different APIs, which should take care of the issue... but for now, unfortunately there isn't. PayPal doesn't let you change the primary email?
     
    digitalpoint, Nov 9, 2012 IP
  19. offthedome

    offthedome Active Member

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    #19
    Sure, but it's the other way around with paypal. I don't like using my personal email in online website-related transactions.

    I changed my primary email address in DP ads but I still don't see ads. Is there a chance that you taking care of the transaction followed by me changing my email address disabled the ad again?
     
    offthedome, Nov 9, 2012 IP
  20. digitalpoint

    digitalpoint Overlord of no one Staff

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    #20
    Do you see the payment listed in your Payments page? Could simply be the person paying hasn't submitted (or activated) their ad.
     
    digitalpoint, Nov 9, 2012 IP
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