I had a campaign with adcenter for one of my new sites, I stop it a few days ago and forget about it. Then today I check my site and I see there's alot of traffic in the last few days so I was wondering where it's coming from. I checked AdCenter and found out my campaign is still on! so again I pause my campaign at $38 I checked MSN and found my campaign is still there, I went back and pause again everything I can. well it did not stop there, now was on $41 so I decided to kill it and delete the campaign . The reason I did not do it before it's because I wanted to make sure that I'm not the fool. Worse experience ever! Hope you guys have more luck with them...
I would contact support, maybe you can get a refund if that's what you're after. I know they had issues with pausing accounts a few months back too.
They have had issues but continue to improve. The additional sales are worth a little extra occassional frustration if you ask me...
Their interface sucks. It's not very intuitive at all. But...the clicks convert well so that fact makes the interface easier to deal with..
See: http://adcenterblog.spaces.live.com/blog/cns!85E824269AB8C30D!211.entry & http://help.live.com/help.aspx?proj..._ss&mkt=en-us&querytype=keyword&query=yekld39 for more info on how adCenter budgeting works.
I would definatley try it out as the traffic converts well, but it takes some getting used to as far as the interface.
OK here's the result after I spoke on the phone with the support. ( thanks to GuyFromChicago) This is according to the support. As you probably know, everyone has to same something different. The support said, because I deleted my campaign they can not check it. But also said that probably I won't be charge since it's disappear and my spent does not show under the billing tab...so i hope it's stay like that...total spent $41 but already paid $12.
It's a good sign that you got loads of traffic. But on the other hand it's bad news that they overcharged you, and that their system couldn't pause your specific campaign. Maybe it's a bug that needs fixing. I hope you get some sort of rabate.