Adcenter account closed any ideas?

So my account got closed and i got the most generic answer ever....

For privacy and security reasons, we cannot provide details around your specific account closure, but the most common reasons that require us to close Bing Ads accounts include:



The payment method on file was not authorized by the account owner.
The account was accessed without authorization.
The account is related to an account that was previously closed.
The account was determined to be high-risk to other customers or advertisers, as stated in our Editorial Guidelines.
As described in the Bing Ads Terms and Conditions, we do not need to state a specific reason for account closure. Please know that we have taken this matter seriously and thoroughly investigated the issue. This decision is final, and we consider the issue closed.



Sincerely,

Annalyn

Customer Care Professional, Bing Support.



Even after calling them several times and opening up another account there is still no result. I have never had this problem with google adwords and i don't understand why they banned me without any warnings.... i never broke any of their rules or used any vouchers either. Anyone have any ideas? i would like to advertise on adcenter again, but it seems almost impossible.

 

From what I read online, both Bing and AdWords more often than not ban accounts due duplicate accounts. I am not saying you had more than one in the past, but sometimes what happens is a person opens an account then doesn't use it and then, after a while, instead of retrieving the old (totally forgotten) log in info, he/she just opens another account. Some folks got banned because they had 3-4 account but they were totally oblivious to that fact.

I would suggest to contact them again. If you didn't break any rules, just plead your case. However, you said that you did open another account. If I were you I wouldn't have done that. Because now you have duplicate accounts for real. Still, wait for a few weeks and contact them again.

 

Do they look at your MAC address also??

 

I don't know what they go by to be honest. Usually, it's by your credit card info. But only they know how they trace duplicate accounts. There's some kind of system in place that works for them.

 

I've had the same problem. I didn't receive any sort of notice. Just suddenly I couldn't log into my account. My info was all accurate. I was going to pursue but from a few message boards it looked like there wasn't much chance of getting past the canned responses and speaking with someone reasonable. Let us know how you make out.

 

Did you used to Pay money Via Your CC or Only from Vouchers ?

 

What if i use same CC in other account for different website? Will my account be banned?