Ad not display even location is correct, Why? Please help.

Discussion in 'Bing Ads' started by yogesh, Jun 23, 2008.

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  1. #1
    I selected location India and language English US, but our ad does not display in msn.com or live.com or msn.co.in or live.co.in, Why? Presently I am in India but when searching on msn.com our ad does not display in India. Please help me.
     
    yogesh, Jun 23, 2008 IP
  2. banjo3

    banjo3 Peon

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    #2
    Hey Yogesh. I just started using MSN Adcenter last Monday. Yesterday, (Sunday ) I went to check my stats and it indicated that I had no impressions and no clicks. I checked back every hour or two and it still said zero everything.

    Sometimes this happens on Google Adwords and I just increase my bids and my ads start showing and then, after I see them showing again, I decrease my bids and then they keep showing.

    I tried this on MSN. I raised my bids and still nothing. Or at least that is what I thought. I woke up this morning only to find out that MSN ads were showing at full bid price and a lot of them. It was my intention to run my ads until I was just under my payment threshold so they would not charge my credit card until the end of the month. Well, thanks to MSN not keeping their stupid statistics up to date, they did charge my card and now I am afraid that my bank account is going to be overdrawn. I can't find out until tommorow though.

    Now that I did all that babbling, by any chance did you happen to fall into this situation? I mean, I wonder if everybody at MSN just takes off work on Sundays because they absolutely do not tend to their statistics on Sunday. At least not yesterday.
     
    banjo3, Jun 23, 2008 IP
  3. alhermette

    alhermette Peon

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    #3
    if your ad is set to english us then it will only display to users who have their computer set to english us as well (or have set their preferences in msn to english us). Some moron at microsoft thought that this would be a good idea.

    I have no idea what language microsoft thinks is spoken in india nor what the majority of users have their computer set to. The best thing that I can suggest is to call them up - at least they do answer the phone and are generally very helpful which is a plus - and ask them what you need to set it to in order for it to display. Maybe it's possible to set it to display in multiple languages.
     
    alhermette, Jul 3, 2008 IP