Account not invoicing

Discussion in 'Optigold ISP' started by IntelliWave, Nov 18, 2004.

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  1. #1
    I have one account (that I have found) that simply stopped invoicing after August 2004. The invoicing worked for seven months then quit. I can manually create an invoice for the customer. Any ideas? (The customer pays by check not credit card).
     
    IntelliWave, Nov 18, 2004 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    What is their expiration date? And is their account type the same as a customer that is being auto invoiced?
     
    digitalpoint, Nov 18, 2004 IP
  3. IntelliWave

    IntelliWave Peon

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    #3
    Shawn,

    The expiration date appeared to be correct for the time it stopped invoicing, of course it didn't change after that since they made no payments. The status was "Current". I checked the following billing period and they invoiced automatically.
     
    IntelliWave, Dec 8, 2004 IP