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Account Deactivated.. Why? and Now what?

Discussion in 'Commission Junction' started by seolion, May 12, 2006.

  1. #1
    I haven't made anything out of CJ, still running the ads hoping to make some..

    Today when I tried to login, this is what I got..

    Our records indicate that your account has been deactivated.

    ow what? Why it is so?
     
    seolion, May 12, 2006 IP
  2. SFOD_D223

    SFOD_D223 Peon

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    #2
    CJ is infamous for deactivations if they se no pattern of revenue stream being generated.
     
    SFOD_D223, May 12, 2006 IP
  3. Micromag

    Micromag Well-Known Member

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    #3
    Hi seolion,

    very sad news,

    Probably is due to the you generate no sales on last 6 months. You received no mail?

    Very true - They should at least keep an option to reactivate the account.

    But in other hand if you does not generate a single sale in 6 months what is your interest in be there?
     
    Micromag, May 12, 2006 IP
  4. TrustNo1

    TrustNo1 Peon

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    #4
    Probably what's been said, the 6 month deal. I've always thought it would be in everybody's best interest when that occurs, if the affiliate gets back to CJ, showing interest for them just to reactivate the account instead of signing up again and switching out all the links. Or if you don't think you can get a sale in 6 months, just buy something off your links, do a test purchase for something you need or a merchant you're interested in.
     
    TrustNo1, May 12, 2006 IP
  5. Mia

    Mia R.I.P. STEVE JOBS

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    #5
    If you are not making money, they will de-activate you.
     
    Mia, May 12, 2006 IP
  6. seolion

    seolion Active Member

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    #6
    I had indian audience only at one point.. Now I have global audience including US, so I was in a plan to get something out in CJ..

    Can I reactivate the account? If so how?
    Can I sign up again?
     
    seolion, May 12, 2006 IP
  7. TrustNo1

    TrustNo1 Peon

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    #7
    You can sign up again but before you do try calling them:

    Phone: 800-761-1072

    And just tell them how it would be mutually beneficial if they just reactivated the account. Saves everybody time and money. I've seen them do it before but not all the time. Worth a shot.
     
    TrustNo1, May 12, 2006 IP
  8. Micromag

    Micromag Well-Known Member

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    #8
    Interesting. This is new for me.

    Do you know if they have some contact email?

    I think that seolion is from India.
     
    Micromag, May 12, 2006 IP
  9. TrustNo1

    TrustNo1 Peon

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    #9
    Not sure about the contact email, since he can't login he can't ask a question thru the CJ interface.

    They also have an international # he can call:

    International: 805-730-8000

    I can't post links yet but if you go to cj.com and click the Contact Us link, there is more.
     
    TrustNo1, May 12, 2006 IP
  10. seolion

    seolion Active Member

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    #10
    I have tried their mail id found in the contact page..
    requested for a reactivation. hope for a better outcome..
     
    seolion, May 13, 2006 IP
  11. seolion

    seolion Active Member

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    #11
    I receieved the reply from CJ. It took 2-3 days..
    This is what the reply is..

    
    Dear Publisher,
    
    Due to inactivity with your Commission Junction account it has been deactivated. To ensure that the Commission Junction network is efficient and beneficial to our advertisers and publishers we have a dormancy policy. The policy states when our publishers do not generate revenue for more than 6 months, we automatically deactivate them.
    
    Unfortunately, we do not have the functionality to reactivate accounts once they are removed. Since you had a free account please sign up for another account using an alternate email address. We apologize for any inconvenience.
    
    Sincerely,
    Commission Junction Client Support
    
    Code (markup):
    I'll sign up for another account now.. ;)
     
    seolion, May 16, 2006 IP