Hello I recently created an account at postloop to promote my forum's posts number. Unfortunately, and discriminatively, they refused my account to be activated because this is a french speaking forum. The postloop service is therefore useless in my case, and i want my account deleted and my records erased. I have demanded this twice, loudly and clearly but Ryan Royal, postloop admin has refused to do so, please see his response below. I just want to know if it is legal to keep a person's account against his will (postloop is US based) when this person demands data erasure. This is illegal in France, what for US ? Thanks for info.
I read their terms of service fast, but couldn't find anything that says they can't remove your information. Ofcourse, when you sign up to a forum you know in advance that your data will be read by other people and as an administrator I do understand that he doesn't want the data to be erased. I'd just live with it and break my head on different things
Certainly European law doesn't give you the right to demand information be deleted about you, you can demand that it isn't used to contact you for marketing purposes etc. It makes sense as if they did have to delete it then they would also lose the fact that you've demanded to have it deleted and so if they bought a database of contacts in the future and your details were in it they wouldn't be able to filter you out. Of cause French law could be different - though I would be surprised if this were the case otherwise there would be no bad debt or credit as everyone would just demand their records be cleared as soon as they've run up a debt or failed to make payments on time etc. To the best of my knowledge, the USA law doesn't give people the right to have their personal information deleted from a companies records unless they are a minor (but I could be wrong)