I've been trying to set up account classes for different types of customers. So far everything I have done has produced no result at all. Maybe I'm doing something wrong, but I enter an account class in that little box for a bunch of customers, and a different one for a different bunch. I then set a few products exclusive to one class and a few to the other. Now if I create an invoice, for and customer no matter what class they are in, even if they are in a new third class, all products are available. The same is true if accessing the web interface. The same is also true with billing cycle products. There is also a button that says exclude from list of all products. I assume that this is supposed to make this product inaccessible to all invices/billing cycles, but that doesn't do anything as well. I'v rebuilt indexes after every change I make as well. I'd appreciate any help on the matter. Thanks.
That should be it. Can you send a screenshot of a customer with an account class set and also a shot of a product with that same account class?
It looks like the account class is different on the customer vs. the product. The customer is "LT2" and the product is just "LT".
That was the point I was trying to make. I showed a customer of a account class LT2, but I could select a product that was supposed to be specific to account class LT.
If you have no LT2 products, it will fall back to showing all products. If you don't want certain products to be included in the all products list, use the Exclude From List Of All Products option under Edit Products.
OK, I see how that works now, except when I choose exclude from list of all products, it doesn't. Any ideas on that?
Unfortunately no... I just tested it (with your same account classes even) and it seems to work when I try it (the exclusion).