I bought a few domains for 1 year at name.com, then went to buy some dot nets of those, and I somehow managed to leave one of the first domains in my basket, thus renewing it for another year@7.99 only 5 minutes after purchasing it. I don't even know if I'm going to use it yet, I just bought it so that I could openly ask opinions on it. I sent them a nice email explaining the situation and asking for them to please help fix my mistake. (eg. cut the registration length back down to 1 year and refund my 7.99) They said " Unfortunately domain name renewals are irreversible. We apologize for any inconvenience this may cause." Is it true that this is irreversible and they can't refund it or am I being shafted? Has anyone experienced a similar situation?
Hi ... done much the same thing, myself. To answer your question, my experience is domain name renewals are not reversible. If you don't get around to using the renewed domain, in a reasonable to you time frame, the longer registration period is a feature when you try to sell. Good luck.
I agree with drgeorgep, in the end, dropping an extra 8 bucks on the name will probably be worth it for several reasons. If the domain is actually good, an extra year of registration will add to the overall value, and it you also won't have to renew it next year if you decide to keep! Overall, it's a good idea to be careful when registering domains, but I don't see why an extra year of registration would be a bad thing. But yeah, I've never heard of anyone refunding a renewal.
thanks for the input. I just wanted to know if this was an example of customer service (eg another registrar would act differently) or if this is just a standard thing. I guess that was just a big whoops on my part Fortunately, it was the site that I will likely use. (Also nice to know that age adds value if it's a decent name)
It is actually reversible. But most, if not all, registrars don't do such under the limited situation you've described. I've dealt with a couple of them in my previous registrar life, so you're in good company.