I just had a hardrive go bad in parts. I have not been faithful with back ups so am trying to recover the data. I was abole to copy many of the files of the drive the ones that I was not I ran recover.fp5 on and then copied off those files. Now when trying to open optigold I get and error that "The access privileges in this files have been damaged possibly tampered with." I get this error when trying to open the MainMenu.fp5 file and the open.fp5 file. Please help me arround this problem. Can the files be fixed? David
They want me to clone a file and then import the data from the bad files into the new ones but the options like "save as" on the file menu are grayed out.
You won't be able to open the file to get to that point if the file privs are damaged though. You can save a copy (same as save as) under the Maintenance & Preferences section of Optigold, but again... you aren't going to be able to get there either if it won't let you into the file to begin with.
the idea is to clone the file structure the import the data records. To "clone" you have to be able to save as ???? I don't think it will work for me as running recover on the mainmenu file leave me with a file that is less the a third of the original size. ie there is a lot of missing data. It copied an old mainmenu into a directory with the other recovered files. It looks like the email. file lost most everything and techsupport is all gone. The good news for me is all the payment and invoice information looks to be still there the problem I have now is I need to add all the customers in that have been added over that passed almost three months (about 150) and get them to tie into the payments and invoice data that is there. Before combining the old and new files I added a new customer. After combining the files this new customer shows a payment and invoice history that is not his. I am hoping this is good news. I would like to add be able to add all these customers back intot the system and get them to tie into the payments that are already there. So the question is how are payments and invoices tied to customers. By customer number??? or is there somethign hidden that links them. May be I just need to add 200 fake customers then put in the right infomation for each customer after linking them by invoice numbers?? Any ideas would be appreciated.
The "Save As" option will only work once you are already in the file to begin with. So if you are unable to get into the file to start with, it's impossible to Save As (the Save As applies to the currently open file). Internally there is a unique identified (Customer ID) that links all the related data together.
>>Internally there is a unique identified (Customer ID) that links all the related data together. So is there a way to manully edit this for certain files or am I better off with the adding of 200 fake customers and going back and putting there info in ??
There isn't an "easy" way to edit it (you can get into the guts of the files via XML and ODBC, but it would require some coding on your end).