In your Accounts section you can change the password at any time. You just need to know the super user password and you can change that persons password it changes the primary password on CJ. You shouldn't have to contact CJ at all for a password change.
I tried to change my password a few months ago and couldn't find out how to do it. I can change my address, payment info etc in Administrative Settings.. but not my password. @ DealWorx : where exactly is the 'change password' page?