Hey people. I need help with a problem I have. I am currently a student at school in the UK, and well I recently purchased something online, and well it seems I must have been in a rush and seemed to click it twice which made it come up as I bought 2 of the product which wasn't meant to. Even though I payed for the product, which I didn't need. It cost me around: £12.00. I payed them for both. However recently after 3/4 months I am receiving emails saying I owe them for that second product I bought, Which I said earlier I payed for. I showed them, the statement from my dads card that I payed for it. But it seems they are not taking notice. I am still receiving these emails, and recently in my 'Business Studies' Class at school, my teacher seemed to be talking about something where if you owe a company a small amount they may forget about it altogether? Is this true, because if this is. Couldn't I possibly do that since I have already payed for it once and just ignore them, then they may forget about it? Thanks guys, Reece -
That should have been enough proof. Did you receive any notification of the purchase & payment? Print out copies of any receipts or communication you had with the company but also your dads credit card statement (with his permission of course). If you showed them proof then its not really your problem although keep reading. If your teacher said this then he/she needs a good kick up the arse. The only time a company will forget it is when they cant keep up with their own paper work and loose track of who owes what. Another time they'll forget is when the non-payment is passed onto a credit collection company - this lot can be right wankers in the U.K and that's when it becomes your problem. If anything, I wouldn't worry too much about it unless you get a letter from a debt collector. A good reason to hold onto the proof of payment.
They might, but I'm curious, why would they think you owe them money if you payed with a credit card?
Let your spam filter do the trick. And if they had a money back guarantee you could follow that option.
Thanks a lot guys. Owe you one! So far, it's ok no e-mails but you know what they are like, none for a week or two. Then wham, 6 in 2 days. Oh well if they ask for proof I have statements so like you said that should be enough. As for my teacher I'll tell him to stuff himself and call him a cunt if possible and if I can get away with it.. But thanks for the help guys!
Your teacher isn't totally wrong. Most businesses do make provision for something called "Uncollectible debts" which the business can then deduct from their gross income.
You should give your teacher a slap across the face. Business studies and you didn't get taught about DSR?