A member of my forum Purchased but I didn't get credit

So I've been talking to one of the members of my forum for a couple days now about a product I'm promoting. He left a message that he bought it through my link, I checked and I didn't get credit. I let him know and he said this:

"I did use your link....it had your name in it!!!! Just a few hours ago!"

I checked again .... Nothing... WTF?

I hate Clickbank...

 

Are you offering an incentive? Could be trying to scam you...

 

No... the guy is a trusted member of my forum, he doesn't know anything about affiliate marketing but is willing to learn. I recommended Bans to him, and he wanted to try it out. He said he bought it through my banner I had setup... and he even said he saw my id listed, but I didn't get any credit. I"m so pissed..

 

And I'm not so much pissed off about that one lost sale... I'm pissed off at all the other sales I've lost or will lose.

 

next time u do this make a video of the guy clicking it, then send it to clickbank. U can get one of those screen shot programs all over the internet i assume

 

Try to click on your banner and check out the sale page of the product just to see if your CB id is there .

Just for you to make sure that everything is working .

 

This is quite interesting blog http://speedmoneymaker.com/speedblog/?p=34

 

So basically it's all ?type=nohop??

 

After some reading it seems adding &type=nohop to your URL fixes the firefox 'no affiliate' problem. Which is good, thanks bl4ckmaN^, I'll see if it improves sales.

 

alright... i think this is working properly to use the nohop and include a tracking ID... I'm going to switch up my links and see if it makes any difference in conversions...

http://affiliate.merchant.hop.clickbank.net/?type=nohop&tid=trackID

 

I will fix my links as well. I will also update my status

 

I have read that it could be due to a browser caching issue and have thought, browser caching is possible if a person has already visited the site before... however, what about people who haven't visited the site before?

In this case, a new contender arrives on the scene... server caching

The nohop parameter could load a different url and not load from the server cache, while the normal referral would load the cached page that could have been a previous affiliate or could be the actual merchant.

I am throwing as much thought into possible causes in the hope that someone might find the actual cause and then figure a solution.