A friend of mine lost his domain at resell.biz due to frivolous complaint

Discussion in 'Domain Names' started by hardjoko, Nov 2, 2010.

  1. #1
    What the hell he should have done? Basically Tami from resell.biz claim that linking to another site counts as abuse.

    Also removing the link is not enough. The complainer falsely claimed that because yahoo still think the site link, the link is still there. Tami didn't even bother verifying that the link was indeed gone.

    He had great experience with resell.biz for 5 years. For years, resell.biz has been great.

    However, I think we need a representative from resell.biz explaining their fine points of their policies before we decide where to buy the next 10k domains. How the hell linking to another site count as abuse?

    As of now he cannot move the domain somewhere else.
    ----
    Please know that we did not suspend your domain purely on complaints; we received evidence that your domain was still linking to his site, via the Site Search tool provided by Yahoo. Our Acceptable Use Agreement is located at http://www.resell.biz/legal/acceptable-use.php, and we feel that this situation falls under the last two bullet points -
    # Using Resell.biz's Services to interfere with the use of the resell.biz network by other customers or authorized users.
    # Any illegal, dishonest, deceptive or unfair trade practices
    ---
    The owner of dmaxwrenchkit.com has let us know that your domain is still linking to his site. Yahoo's site explorer search tool verifies this:


    http://siteexplorer.search.yahoo.com/search?p=dmaxwrenchkit.com&bwm=i&bwmf=s&bwmo=d


    As we have warned you about this twice before, we will be permanently suspending this domain.
    --
    Please let us know if there's anything else we can do for you.


    --
    Tami Mitchell
    Support Representative
    Resell.biz
     
    hardjoko, Nov 2, 2010 IP
  2. yugo

    yugo Well-Known Member

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    #2
    do you mean the domains are stolen...?
     
    yugo, Nov 5, 2010 IP
  3. PluginHost

    PluginHost Peon

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    #3
    Suspending the domain? As in the hosting account or as in the domain name?
     
    PluginHost, Nov 5, 2010 IP
  4. hardjoko

    hardjoko Active Member

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    #4
    In the domain name. Not only Tami think that it's an abuse to link to another site, the link has actually been gone (or may not even exist, though it's too technical). However, the ass hole claimed that the site still link anyway based on yahoo site explorer's data. We repeatedly tell Tami that Yahoo simply don't update their databases often. In fact more than a week after the domain is suspended, yahoo still claim that the site still link to the complainer's site.

    So the point is:
    1. Is linking to another site an abuse?
    2. How the hell linking to another site means
    # Using Resell.biz's Services to interfere with the use of the resell.biz network by other customers or authorized users.
    # Any illegal, dishonest, deceptive or unfair trade practices
    3. He said there is no link. The complainer which is a noob says there is. Our words, a loyal 5 years customer, against a no body's words. His words win?
    4. Tami could easily check that the link was no longer there. Yet a single evidence that yahoo think it is means we lost the domain forever. That evidence is so weak. We pointed out to Tami the obvious fact that she can verify that yahoo still think the site still link to another site even after the domain is suspended. Things get complicated. Let's just say till now we're still waiting for Tami's answer. Our last email is almost a week ago.
    5. We reasonably ask simply to be allowed to move the domain to another registrar with a more "normal" abuse policy. Maybe that wasn't clear. Well, still waiting for answer.

    Resell.biz is GREAT. Don't get me wrong. Otherwise we won't be their customer for 5 years. Well sometimes some plucky accusers make claims that's not true, and they couldn't have possibly known even if it were true. Sometimes we lost domains because their email to us is hidden behind all the other mails. However, this one do force us to reevaluate their offers compared to their competitors. Sometimes they remove privacy protection and "ask question latter". I would need some explanation on their policy is.

    If you promote a pharmacy affiliate, beware. Some group would claim that your whois info is correct WITHOUT bother verifying that the phone is working or that the letter sent to them bounce, quite obviously. In fact, how could they due to privacy protection? But all those bold and baseless accusations can cause far bigger problems that the legitimate ones.
     
    Last edited: Nov 6, 2010
    hardjoko, Nov 6, 2010 IP
  5. hardjoko

    hardjoko Active Member

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    #5
    Looks to me the "noob" tried to contact me. I already explained yahoo simply didn't update the database. No reply.

    Now I see why people believe in religions. Science have all the evidence, yet some noob with bold claims got all the followers.

    There seems to be only one way to deal with faith. Hit them hard.
     
    hardjoko, Nov 10, 2010 IP
  6. hardjoko

    hardjoko Active Member

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    #6
    How else? Why is the guy contacting me privately anyway? If he has something to say, why not do it openly? Yea. Tami could join too. Explain to all of us how your PR drop because of a link. Also explain how the hell the site is still linking even after the domain is suspended for 2 weeks. It's an interesting new theory. After all, that's what yahoo says right?

    Faith is a bayesian anomaly. If you come and see a wet garden and you see that it's wet, you may think it could be a sprinkler or a rain. However, if someone already has faith that there is no rain, then it doesn't matter that all the other houses are wet too. The faithful person will still believe, that the probability of sprinkler is high and somehow that all the houses have sprinklers running at the same time. The same way if he already believe it's raining, it doesn't matter that ONLY that house is wet. He would believe that the rain is localized.

    You can't reason, look all the house is wet. It's raining. No you can't. It's faith.

    I don't care if people have faith. But once, due to faith, they start pushing us around, like becoming terrorist, how should you deal with them? Kill them I guess.

    We are SEO specialist earning $500 per day. We don't have time to argue with a noob with one domain that believe that his PR drop because a site link to it. The total idiot does not even know that yahoo claim the site link doesn't imply it really links. In fact, yahoo still claim the site links even though the domain has already been suspended. But it's not going to change their mind. They're too stupid to think. Enviromentalists are just like that.

    It's just kill or be killed I suppose.
     
    Last edited: Nov 10, 2010
    hardjoko, Nov 10, 2010 IP
  7. hardjoko

    hardjoko Active Member

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    #7
    Great. Another sly strategy. Now blaming the registrar for their OWN claim. If they're so sure they're right, why not post here. I thought I was going to go easy on this guys. They're a noob. But after this all bets are off. First they think I am some guy offering service. Now what? If they're so sure about their claim, why not say that HERE in front of everyone. I tried to be nice. It doesn't work. Environmentalists just have to play tough. That's what happen when you face someone with faith.

    It'll be a while before we buy again from resell.biz. Not to mention time spent on fixing this issue and figuring out what's wrong, which could have been made to make more money. Environmentalists are stupid and evil.

    ---
    We have posted no defamatory or misleading info on the web regarding this issue. We have damaged no one. We reported links to resell.biz and they took action based on their interpretation of the matter and after their investigation.


    We did not shut down the site and damage against us is not logical as the domain registrar made this decision.
    ---
     
    Last edited: Nov 14, 2010
    hardjoko, Nov 14, 2010 IP
  8. hardjoko

    hardjoko Active Member

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    #8
    Just want to add that it's the environmentalist complainer that keep bugging us via PM, and not anyone from resell.biz. I think the source of the problem is in the idiotic complainers and environmentalists in general along with anyone with faith on anything.

    It looks like this idiot is a spammer himself. Why else would anyone post links to his site? Looks like they pretended to be someone else and create an impression of third party testimony on various forums. That's a crime. Also all these false accusation can be an extortion attempt. They're using their domain as a way to extort money from hard working domainers.

    Well, I am not sure actually. Should I bother?

    But that's easy. I'll just report it, and I am sure their registrars will, "(take) action based on their interpretation of the matter and after their investigation." and hence it's not our responsibility because "the domain registrar (will make) this decision"
     
    Last edited: Nov 14, 2010
    hardjoko, Nov 14, 2010 IP
  9. hardjoko

    hardjoko Active Member

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  10. hardjoko

    hardjoko Active Member

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    #10
    Problem with resell.biz is resolved very satisfactorily. I guess I over reacted over this one domain. It's still a fine registrar. Not perfect. But fine and cheapest for .com and .net for all I know. We'll be buying huge from them in near future.

    Issue with the original complainer is not resolved. Either I am facing an idiot or a malicious idiot. We'll decide what to do with that asshole sometimes in the future. I am busy.
     
    hardjoko, Nov 16, 2010 IP