502 bad gateway / server error issues

Discussion in 'Support & Feedback' started by qwikad.com, Sep 1, 2013.

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  1. #1
    I am surprised nobody has mentioned this yet. This morning around 6-7 am (US Eastern Time) I couldn't log in because it was giving a server error warning. I was able to log in sometime after 7 am, but even up until now I can't check the alerts, it gives the same server error warning when I try.

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    OK, it's 11:48 am and I am finally able to post this message. Wow... you guys need more control of this sh*t. For almost 6 hours your site was dead.

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    qwikad.com, Sep 1, 2013 IP
  2. nenen

    nenen Member

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    #2
    I was getting the same error when i try to post replies but i guess it has been fixed right now.

    i wish there was statement at https://twitter.com/digitalpoint cause i thought it was my problem and tried different browsers and switched off my ISP router many times thought js files is not loading :)
     
    Last edited: Sep 1, 2013
    nenen, Sep 1, 2013 IP
  3. digitalpoint

    digitalpoint Overlord of no one Staff

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    #3
    Yep... didn't trigger any of the automated alarms since most things were working (and nothing was down). Should be fixed now though, but ultimately required someone using the site telling us.
     
    digitalpoint, Sep 1, 2013 IP
  4. idomains

    idomains Active Member

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    #4
    Almost 9 hours im trying to post in DP....Finally its working now and done....Thanks Shawn
     
    idomains, Sep 1, 2013 IP
  5. qwikad.com

    qwikad.com Illustrious Member Affiliate Manager

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    #5

    I tried. I even sent you a message to your Twitter account. Check your mailbox there. How do you alarm anyone if everything is down? What is the simplest, clearest way to alert someone here when things are not working?
     
    qwikad.com, Sep 1, 2013 IP
  6. Helge Sverre

    Helge Sverre Prominent Member Affiliate Manager

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    #6
    I couldn't login for the past 4 hours.
     
    Helge Sverre, Sep 1, 2013 IP
  7. digitalpoint

    digitalpoint Overlord of no one Staff

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    #7
    Well if everything (or anything really) is down, we automatically get alarmed. The issue here was that *nothing* was actually down... but some of the database tables were in read-only mode. Never have seen that one before, so the monitoring system doesn't monitor if database tables are read-only for some reason.
     
    digitalpoint, Sep 1, 2013 IP
  8. Howard Lim

    Howard Lim Active Member

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    #8
    Well cos no one could. I tried to create a thread here or post comments anywhere, but there was the error and it prevented me from posting, so all i could was wait.

    But i'm glad that it was solved. :)
     
    Howard Lim, Sep 1, 2013 IP
  9. humtuma

    humtuma Notable Member

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    #9
    I am not able to login since 9hours.

    After transfer to Xenforo, a lot of problem is going on.
    Feb-Site open slowly
    June- Cluster Failure
    August- Updating New version of Xenforo
    September- Not Able to login for more than 9hours
     
    humtuma, Sep 1, 2013 IP
  10. digitalpoint

    digitalpoint Overlord of no one Staff

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    #10
    Less problems under XenForo actually... there's always *something*... just most the time users don't notice. :)

    Never heard about or experienced site loading slow in February, and taking the site down for a scheduled upgrade in August for about 30 minutes isn't exactly a "problem". :)
     
    digitalpoint, Sep 1, 2013 IP
    ryan_uk likes this.