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"500 - Internal Server Error" in my website traffic

Discussion in 'Traffic Analysis' started by lifenetwork, May 2, 2009.

  1. #1
    Why I get "500 - Internal Server Error" message in my website? Is this the problem of traffic? or the hosting company is not good?
    It is a VPS hosting package and it also says that "Load Warning on server1.******.com, Load on server1.******.com is 26.07 at 2009-05-02 05:05 which is greater than 20"

    what is the problem and why is the message?
     
    lifenetwork, May 2, 2009 IP
  2. kailash

    kailash Well-Known Member

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    #2
    It is not good to get 500 internal server error. Generally this error occurs if you have bad code in .htaccess but if you are receiving this error frequently then it may possible that Apache is unable to handle all requests. You will need check apache configuration as well as logs to find the root cause of the issue.

    Kailash
     
    kailash, May 2, 2009 IP
  3. TechnoGeek

    TechnoGeek Peon

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    #3
    Hello.

    I think the most sensible thing to do is to ask your hosting company, as apparently there is a problem with the server load. There should be a Support Department to which you may address your query. If you have already tried this solution, then tell us the whole story.

    Cheers.
     
    TechnoGeek, May 2, 2009 IP
  4. campolar

    campolar Peon

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    #4
    Do post here why were u getting the problem, would help me stop it if it ever occurs to me :)
     
    campolar, May 2, 2009 IP
  5. lifenetwork

    lifenetwork Peon

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    #5
    I have asked the hosting support department, but they responded saying :
    what can i do for that problem?
    Any one can help?
     
    lifenetwork, May 2, 2009 IP
  6. TechnoGeek

    TechnoGeek Peon

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    #6
    VPS contracts are usually not entitled to receive support on matters related with the internal management of the server. However, they have pointed you in direction of the Apache Web server. So I think you should begin by RTFM. Here is a link:

    Apache documentation
     
    TechnoGeek, May 3, 2009 IP
  7. MayurGondaliya

    MayurGondaliya Well-Known Member

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    #7
    As per the error message, it can be concluded that you got internal server errors due to CPU load(load more than 20). If this occurs frequently, then change your webhost since your web host might have oversold the VPSes on the same dedicated server or they are not isolated properly.
     
    MayurGondaliya, May 5, 2009 IP
    lifenetwork likes this.
  8. lifenetwork

    lifenetwork Peon

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    #8
    Yes, it may be good. I think the webhost is bad. But the total daily visit of those sites is one thousand per day.
     
    lifenetwork, May 6, 2009 IP