My 2CO account recently got approved. After that I tried to make a transaction of $1.99 for a small hosting plan in my website using my own card for a test. The Transaction went smooth. But after a day when I checked my balance I was shocked. 2CO charges 5.5%+0.45 cents per transaction right? After the sale of a $1.99 USD in my website, Why it shows a pending balance of $-13.67 in my account? Also the next payment estimate is showing the same negative value for me. When I go to "Estimated Payment Calculation" page, I see everything is fine, except a $15 USD payment fee. My Release level has been set to $300 USD and I have a Bank account added to it (for international wire transfer). What is going on? I think the 5.5% and the fees stated in their webpage are already getting deducted, but why there is an extra $-15 estimate for transactions? I checked this page: https://www.2checkout.com/policies/international-seller-fee-schedule . It says $15 or $20 (depends on location) for wire transfers. But shouldn't they charge that while withdrawing the money from 2CO? My release level is set to $300, so there should be no withdrwal below that point. Its the first transaction that was made through 2CO in my website, and they charged $15 on the very 1st day and make my Pending balance a negative? Also they are showing the estimated next payment is also negative with the same value, Does that mean they will charge $15 every time when someone does a transaction? Created a ticket at 2CO help desk regarding this issue, Still waiting for a reply.
I finally recieved a reply from them. I guess thats that then. The negative balance is just an idea of what I will get if I do a wire transfer. Its not the actual balance. And as said by 2CO team it will be chraged only once per transfer.
Thank you for sharing this! I just open an account with 2checkout and made a sale (1 GBP) and I have the same situation, my account ballance is $-14.07. I like to know is your account ballance chraged only once after your wire transfer? Thanks! Alex, https://www.codeweby.com/