I know i'm new but wanted to post the new video we did. Details are below. sorry can't link to actually video as yet - too new to forum "24 Minutes" - Please distribute to friends - don't get caught out!Long video but worth it to see how the scammer reacted when he was rumbled This is a very common IT phone Scam but unfortunately the phone scammer didn't realise he was calling an IT department. We decided to play the "game" of a non-IT user before exposing him as a Scam. There is some information on the Scam itself at the end of the film. Note: These scammers will invest a lot of time just to get what they want. Even with all the obvious jokes and blatant insults they still carried on trying. The phone call was a total of 24 minutes but we only started recording part way through. We had already had a conversation about a firewall, in which we related it to the wall outside the house. This person thought he was dealing with a complete thicko by this time.Hope you enjoy. We did! http://www.youtube.com/watch?v=FEPHHGpB53g