We3cares is a leading server management company since 2008, we have been in this field for more than 3 years and catering a wide range of clients. We offer a wide range of plans for hosting companies, who wants to outsource their support. Our Server Administration involves, wide range of security measures like security scans, restoring a server from crashed harddisk, security patches & updates and pro-active monitoring. We are offering a 50% discount off life time L1 Dedicated Team. 4 Admins(3 Main Admins and one backup tech) will work for you round the clock to cover 24/7 without any moment cessation. Pro-Active Monitoring: When ever our admins note, any services to be down they won't simply restart and leave it. They will find the cause for the downtime and will take the necessary. If our monitoring system reports high load on your servers, our admins will reduce it and notify you the cause for load spikes. # 24/7 Support Coverage # 900 Tickets Per Month # 20-30 Minutes Average Guaranteed Response Time (NO CANNED RESPONSE!) # 3-4 Hours or less Average Guaranteed Resolution Time # Level 1-3 Support # Interact with techs via AIM/Gtalk/MSN/Skype # Server Setup, Optimization & Hardening # Proactive Server Monitoring # Installation of basic 3rd Party Software/Scripts # Software Patches & Upgrades # Customized Requirements (contact us) We've sample replies of all our techs. Please have a glance at we3cares.com/replies if you need to know about their communication skills Quality Analysis : We've a bulk of clients who feels satisfied with our services and has shared their experience all around WHT. P:lease drop us a mail on sales@we3cares.com for more information.