What you people think about starting a service like this ? I am planning to provide this service for webhosting,software and other service companies. How much I can charge for this service ? Form where all I can get clients.Will DP give me some good clients ?
Well it should be on monthly-based subscription... let say $9/month... but you must specify your support boundaries..
Yah this well be a very good idea, specially for us that offers web hosting. If ever you will pursue this idea hope it will be cheap coz for sure I am your first client.
I would need this for software if you're going to offer it. You would need: 1. Very good quality of English 2. Very trustworthy (not only because you're dealing with customers, but you'll be accessing valuable information) 3. Good knowledge / quick learner If you have this, you may have your first client. As for price, I'm not sure, it would really depend on how popular the service is so you'll know how much time you'll need to spend dealing with it.
You'll probably have more than 1 client per person, so 2 people working 12 hour shifts (24/7 between them) will provide 24/7 support for 3 or 4 different hosts simultaneously, right?
Before starting the service I want to get around ten clients.Then we can offer the service for much reasonable rates.Under $200 per month. How all I can market this ? Will Mailing the web hosting/software company admins help ? What all companies else than web hosting/software firms I can target as clients ?
This reminds me of BrickworkIndia. You might want to check their website out. Just search for it via any search engine. I think they offer the same thing.