The customer is from Switzerland: hafenstrasse.22a kreuzlingen, 8280 TG, Switzerland They bought our products, and open a case at paypal, paypal don't make a decision, but their credit card issuing bank protect the buyers, and return our money to them. We would like to pay 200$ to you ,if you can help us to get back the money.
He bought with a name : Sascha Sandona > Hafenstrasse.22a > Thurgau, 8280 > TG, Switzerland Then he bought a another product with a name : marco sandona hafenstrasse.22a kreuzlingen, 8280 TG, Switzerland He sent a mail said he is macro, and said Sascha is his brother. He opened the case after he got the two products. And now the first money has been returned by credit card issuing bank, not paypal. Now he open the second case for the second order.
This should be in the legal forums and what exactly are we supposed to do about this? And, how do we know you shipped anything? Nigel
The Switzerland people are so rich , but why they steal money from Our Chinese people. There are the shipping information:
Paypal is useless in this case: As you know, we have been using the information you provided to dispute a chargeback filed against the transaction detailed below. Despite our best efforts, the buyer's credit card company decided in favor of the buyer. Unfortunately, we do not control the outcome of the chargeback decision reached by the buyer's issuing bank in a credit card transaction. By accepting the terms of the PayPal User Agreement, you agreed to accept the decision of the issuing bank as final and legally binding for this type of dispute. Since the chargeback was resolved in the buyer's favor, an amount equal to the disputed funds will be removed from your account.
the fact that you are asking for help here and not in a legal forum shows that you simply deserve to loose that money.