As of mine 2 buyer digital item i have sent via email and i have send paypal the snap of email sent proof also with details report of there ip address and all reasonable useful proofs then also buyer claim a case to get the product for free i called paypal and told to review strictly it but later on paypal told that there credit card company has charged backed there fees and money and paypal does not have any control over it so whats the use of paypal rules and proving us ! can anyone suggest what to do as of till now paypal said buyer cc company will charge back soon all money to buyer acc which is not fare at all !
I'd love to help but I can't understand you. Assuming you speak another language go to google translator then translate what you say in your language into english then paste it here so it is more clear please.
I presume that the OP send something digitally to the buyer and then the buyer claimed a chargeback. Paypal isn't a very good system sales of e-goods since there is no strict proof of delivery that the seller cab give to prove the goods were sent.